Traditional Culture Encyclopedia - Hotel franchise - Shanghai customer Tucao Hotel will charge 380 yuan for adding quilts. Is the hotel's practice reasonable?

Shanghai customer Tucao Hotel will charge 380 yuan for adding quilts. Is the hotel's practice reasonable?

When staying in a hotel, sometimes it is necessary to add a quilt because of the cold weather or other reasons. In general, adding quilts is free. For some high-end solutions, it may cost tens of dollars. However, in a hotel in Shanghai, customers need to add a quilt to receive 380 yuan. Is this reasonable for the hotel?

1. What happened when Shanghai customers were admitted to 380 yuan with quilts?

? It is understood that this customer's family of four stayed in this hotel and booked a suite. Because I have two children, I need to add a quilt, but when I was together, I was told by the hotel staff that the quilt and bed were one to one. If you want to add a quilt, you need an extra bed. An extra bed for 380 yuan. This makes the lady feel incredible. Finally, the boss agreed to accept 320 yuan. The customer felt cheated.

Second, is this practice appropriate for hotels?

? It's really unacceptable to ask 380 yuan for an extra bed. Some people think that 380 yuan can have another room, and this practice of the hotel is compulsory consumption. As a service industry, hotels should pay attention to the reputation of customers, which will inevitably affect the future hotel business. Therefore, some people remind everyone that when staying in a hotel, if you want to refer to online comments, you must not just look good.

Third, I think the hotel's practice is not worth the loss.

? After this customer is exposed on the Internet, I think many people will have a bad impression on this hotel, so that when choosing a hotel in Shanghai, many people may no longer choose this hotel, at least they will not give priority to this hotel, so this practice of the hotel will definitely affect her future business, so I think this practice is not worth the candle.