Traditional Culture Encyclopedia - Hotel franchise - Supervision and supervision work
Supervision and supervision work
Supervision is an important part of company management. Any company or enterprise has two basic functions, one is about personnel management and the other is about production management. On the basis of these two functions, supervision is a department with the function of assisting managers and production. It can also be said that it is a supervisory and procuratorial functional department. This kind of supervision and inspection is not a distrust of employees, but on the basis of fully trusting all departments and employees and respecting the functions and powers of all departments, managers and employees, in order to put an end to liberalism, egoism, individualism and small groups and not to interfere too much in the internal affairs of departments. All departments work independently within their respective functions and powers, but this independence can only be relative, not absolute. The supervision office is a functional department that carries out supervision, supervision and supervision between entrustment and inspection, authorization and power, and link and whole. Through the organic combination of the above aspects, the enterprise can realize the planning goal. Specifically, the significance of supervision work is mainly manifested in the following aspects.
1, the inspector's office can play the role of work progress supervisor of each department. According to the overall work layout and nature of the company, each department shoulders its own functions, which are reflected in different stages. For example, the logistics department's important work at this stage is engineering construction, the human resources department's main work at this stage is to recruit and introduce company management talents and solve the problems of signing labor contracts and other labor benefits after the internship period, and the marketing department's main work at this stage is to open up markets and set up branches. The supervision office is to grasp the work progress of various departments at different stages, conduct timely and effective supervision and supervision, and play a role in reminding and urging the work of the departments through supervision, and at the same time put forward specific improvement suggestions according to the actual situation, so that * * * can jointly complete the tasks of the departments and play a supervisory role in the work of the departments.
2. The Inspector's Office can play the role of job enhancer in various positions. The work of a department is composed of several posts, and if necessary, the supervision and supervision work should go deep into several posts to implement direct supervision. For example, according to the requirements of priority, according to the special provisions of logistics material management, production management, vehicle use management and legal affairs management, and according to the tasks in different periods, the Inspector's Office will conduct regular or irregular inspections on the work of various posts such as logistics material management, production management, vehicle use management and legal affairs management. This kind of supervision is the most realistic, direct and targeted supervision, and its function is to strengthen all kinds of supervision through its own work.
3. The inspector's office can promote work efficiency and improve the booster. Efficiency is the measure to test the process of doing things. There are often several situations in actual work: one is that it takes a long time to show the effect. If we don't pay attention to the effect of each stage, we can't achieve the original goal. In this case, the focus of supervision work should be the effect of supervision and boosting; One is because the responsible subject doesn't pay attention to it, the execution is not strong or other reasons, there is only one process, but it finally goes away. In this case, the focus of supervision is the weak link of the thought and behavior of the responsible subject; The other kind of work is phased, for example, it can be completed in a week or in January. This is a phased work. This kind of work flow is short and quick, so the supervision work should be focused within the specified time. It is necessary to publicize the feasibility and urgency of the process and the effect, that is, to achieve satisfactory results within the specified time. The supervision of each link in this work process actually plays a role as a booster for the effect. If a job goes through the whole process and fails to achieve the expected results, it is to blame that, in addition to the department where the manager works and himself, the supervision office also has the responsibility of inadequate supervision and poor supervision. Therefore, whether it is process supervision or link supervision, the handling unit or manager plays a leading role, and supervision is only a counseling role. Only by achieving a better organic combination of the two can we ensure a moderate working process, outstanding links and obvious results. It is important for inspectors to check the effect, but we can't ignore the process. The effect is average, good and outstanding, and all kinds of effects are the reaction of the process. The general process will achieve general results, and the better process will produce better results. The process of combining accuracy, strength, simplicity, practicality and objective reality will inevitably produce outstanding results. Therefore, monitoring this catalyst is to monitor the methods, steps, measures and links in the implementation of work projects, so as to fully promote the production of outstanding results.
4. The Inspector's Office can play the role of a doctor for the healthy growth of employees. If you don't follow the rules, you can't be a party. Social families have laws and regulations formulated by the state, and enterprises also have their own rules and regulations. If laws, regulations and rules are not implemented, it will be a dead letter. The coercion of a few people is only to motivate the majority. Our company requires employees to have good ideological and moral qualities, be able to abide by laws and regulations, and grow up healthily. However, what should we do if a few people try to achieve some ulterior purpose for subjective or objective reasons and act against the trend, the law and the rules and regulations? An important function of the Inspector's Office is to find and discover various problems in time and assist leaders to correct them in time. What needs to be explained is that our work focuses on education, persuasion and resolution, supplemented by punishment, in order to achieve the purpose of learning from the past and saving lives. Through various corresponding methods, measures and means, people with certain shortcomings, mistakes or serious problems can be educated and corrected in time. In this sense, the job of the inspector's office is to be a doctor. I hope that my colleagues will take care of themselves first, often ask me to reflect on my thoughts and behaviors, and be willing to accept supervision, inspection, criticism and education, so as to achieve the goal of correction.
5. The supervision office can play a leading role in controlling the overall situation and guiding correctly. The inspector's office is a working department responsible for the company's leaders, all the work of the company and all the employees. Among them, the most important thing is to provide an assistant for the company leaders to control the overall situation and implement the correct orientation. Important issues in supervision and supervision should be reported to the leaders in a timely manner, special issues should be reported immediately, and problems assigned by the leaders should be resolutely dealt with.
Second, the basic practice
Diligence, high standards, accuracy, promotion, reform and reporting.
1. Diligence: Diligence mainly refers to our own work. First, we should study hard, because we don't have the professional skills and knowledge of various functional departments at present. If you don't learn, you don't know how to supervise and supervise the work of various departments, and you don't know what its essence is. The industry is diligent. Only by going deep into the departmental study, going deep into every colleague's study, learning at work, and working in study can we carry out our work more smoothly. The second is to ask frequently. The process of asking is the process of understanding the situation, and the object of asking is the relevant scope of the inspector. Everyone's purpose is to do a good job. We ask questions frequently, and sincerely hope that all relevant departments and individuals will give true answers. * * * to discuss together, Qi Xin Qi Xin cooperated to complete the task, put the supervision work in place, and * * * was responsible for all the work of the company. Third, we should communicate frequently, come up with solutions to problems and make communication effective. According to its own situation, the supervision office will fully discuss with various departments and relevant personnel how to achieve the goal of doing things well, and then work together to reflect the strength of the office and the effect of supervision.
2, high, that is, high standards and strict requirements. While the iron is hot, you need to be hard. If supervisors can't grasp the essence of the supervised work, the ideological trends of employees, and the laws and regulations of the country and the rules and regulations of the company, supervision can only be perfunctory, go through the motions, talk on paper, and blindly exercise their functions and powers. Therefore, if you don't play the role of inspector, you will go astray and bring losses to your work. This requires the inspector's office to do everything possible to temper itself and gradually reach the realm of high quality and multifunction.
3, accurate, is the understanding of the problems found in the supervision. Don't draw a conclusion from "maybe" or "possibility", don't draw a conclusion from taking it for granted, don't draw a conclusion from partiality, and don't draw a conclusion from self-righteousness. Make sure all the conclusions come from realistic analysis and in-depth investigation and study, and draw the conclusions, not narrow, exaggerated or accurate.
4. Promotion is one of the important purposes of supervision. The purpose of the supervisor is not to punish, but to promote all departments and employees to work together in Qi Xin, make concerted efforts and complete all tasks on time, thus forming a good work style, constantly optimizing the work flow, improving work efficiency and achieving good results and benefits. On the premise of realizing the continuous progress and development of the enterprise, realize the career development vision of employees.
5. Reform is reform. Not only the Inspector's Office, but also a lot of work in your department is constantly reformed in the process of implementation, and reform itself is innovation. Reform and innovation can inject continuous vitality into the company's development and is a powerful driving force for the company's development, which is one aspect of reform; Another aspect of the reform is that it does not adapt to all backward concepts required by the company and the times, breaks the old and outdated ideological imprisonment and brings forth the new.
6. The newspaper reports the inspector's problems. If you don't do it, you will respond passively, and if you don't change it, you will go your own way. If you do your best and ignore the rules and regulations, the Supervision Office will prompt the relevant departments or responsible persons according to the actual situation, or make oral or written reports for the leaders to make decisions. The work of the company is a complete and inseparable whole, emphasizing the sincere cooperation of all departments. No matter big or small, only by concerted efforts can we eliminate resistance and achieve success. Therefore, the supervision office will do a good job of supervising the work of various departments, and also ask all departments to cooperate and help. I also hope that everyone understands the importance of "reporting". "Reporting" means being responsible for the principal, the overall work of the company and, to some extent, everyone's interests. Otherwise, not only failed to live up to the expectations of the leaders, failed to live up to the responsibilities shouldered, but also failed to perform their duties.
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