Traditional Culture Encyclopedia - Hotel franchise - What kind of job is a hotel room attendant?

What kind of job is a hotel room attendant?

Hello, the hotel room attendant is my first job (five-star hotel in Tsim Sha Tsui) after graduation, and I have worked for two years.

The main job is to manage the room (a specified number of rooms must be managed within a limited time every day), including: making the bed, changing the sheets, removing sundries, vacuuming, and replacing or supplementing the facilities in the room (such as cups, tea bags, towels, bath towels, toothbrushes, toothpaste, soap, charged drinks and other supplies). It is also necessary to complete improper behaviors for guests (such as not turning off the lights, turning off the water pipes, not taking away the door keys, sorting clothes for them, and sometimes folding clothes for them).

When the guest officially leaves the hotel, he needs to check whether there is anything left behind. If so, he will return it to the management department for registration. If there is an opportunity, guests will ask the hotel to find them and investigate them, so personal conduct must be good.

Although the work is hard, it is also very interesting and rewarding. In addition to the tips given by the guests, sometimes individual guests will take the opportunity to thank you personally when you clean up (because the room attendant will not have too many opportunities to contact the guests directly). How satisfied are you? ........

Thank you.

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