Job responsibilities of restaurant waiters

Job Responsibilities of Restaurant Waiters (15)

In our daily life, we gradually realize the importance of job responsibilities, and formulating job responsibilities can effectively regulate operational behavior. Want to learn to formulate job responsibilities but don't know who to consult? The following is the job responsibilities of the restaurant waiter that I arranged for you. Welcome to share.

Job responsibilities of restaurant waiters 1 Job responsibilities refer to the work required by a position and the scope of responsibilities that should be undertaken. A post is set up by a company to complete a task, which consists of job type, post, professional title and grade content; Responsibility is the unity of duty and responsibility, which consists of two parts: the scope of authorization and the corresponding responsibility.

First of all, let employees really understand the nature of the work. The pressure of post work does not come from others, but from employees' hearts, which is transformed into the motivation of active work. Instead, we should encourage employees to participate in setting job goals and try to motivate them to achieve this goal. Therefore, the goal setting, implementation preparation and post-implementation evaluation of this position must be undertaken by the employees of this position, so that the employees of this position can realize any problems existing in this position and solve them by themselves. His boss only plays an auxiliary role, and his post work is done for himself, not for his boss or boss. This position is a stage for him to show his personal ability and life value. In this position, the implementation of each stage of work should be actively carried out by the employees in this position, relying on their own self-efforts and self-coordination ability. Employees must give full play to their abilities of self-solving, self-judgment and independent problem-solving in their own jobs, so as to maximize the effectiveness of their work results. Therefore, enterprises should encourage employees in all positions not only to take the initiative to undertake the work they have to perform, but also to take the initiative to participate in self-decision and self-evaluation of work completion.

Secondly, when making job responsibilities, enterprises should consider that a job contains as many job contents as possible, so as to give full play to the other talents of employees who have been engaged in a single type of work for a long time. The rich content of job responsibilities can encourage a versatile employee to give full play to all kinds of skills, and will also receive the effect of encouraging employees to work actively.

Furthermore, if the human resources of the enterprise allow, the right to transfer to other positions can be set in some job responsibilities after completing the established tasks well within a fixed time. Through job change, the knowledge field and operation skills of employees in the enterprise are enriched as a whole, and at the same time, a harmonious corporate culture atmosphere is created among employees in various positions in the enterprise.

Preparation before going online

Assemble on time, according to the specified time of each class, and don't be late;

Record daily announcements to understand the work priorities and precautions of the day;

Cooperate with daily service instrument inspection to ensure good service instrument and correct etiquette posture;

Carry service spare parts with you, and keep pens, notes, lighters, beer bottle openers and storage cards with you.

Reception waiter work

Handover of assets in the hall, handover of assets inside and outside the hall, status information of the waiting room on the same day and handover to ensure smooth operation;

Standard greetings and standardized responses shape the service image of the store;

Understand the information of consumers, grasp the information of consumers who come to the store, and return the goods in time;

Comfort customers, take the initiative to send magazines and drinks, and care about customers;

The environment inside and outside the hall, cleaning and maintaining the environment inside and outside the hall;

Inform customers of consumption patterns and latest activities, and introduce consumption, environment and equipment functions in detail.

Regional waiter work

Hand over assets and check whether assets are normal or missing;

Understand the purpose of the box and review the hospitality of the box;

Check and replenish consumables, check the consumables stored on the same day and ask for and replenish them in time;

Environmental maintenance, environmental maintenance in the region;

Summarize the defects and summarize the defects to the foreman;

Handle the service bell, solve the customer's needs in time, without delay;

Confirm the number of box consumers, and always grasp the number and trend of box consumers;

Box tour work, in strict accordance with the tour workflow;

Ordering and delivering meals should be carried out in strict accordance with the standard ordering and delivering procedures;

Assist customers to buy in the supermarket, master customer psychology and promote products reasonably;

Dealing with customers, in strict accordance with the "standard customer response" and customer response;

Service action requirements, standardize their own actions and improve service quality;

Pay the bill service, according to the workflow of pay the bill service;

Clear box, in strict accordance with the "clear box" standard process;

Other assistance work, leaving the post for the record, filling vacancies in time, and cooperating with the action;

Work handover, work handover in the area, and actively fill in the asset handover book;

Pay attention to open source and reduce expenditure and personal habits at any time, save various costs and create company performance.

Situation handling in operation

Return in time when problems are found, and return in time when hidden dangers are found to prevent problems from worsening;

Operation and assistance

Spare no effort to assist in training supervisors and educating new employees, and do a good job in passing, helping and guiding new employees;

Actively promote store activities to meet the needs of stores and play a demonstration role;

Cooperate with regional management and control, and cooperate with regional foreman to do regional management well.

Receive special customers and related units, pay a return visit in time and cooperate with the reception;

Handle special circumstances, do a good job of appeasement in the early stage and return in time;

In order to maintain the company's image and interests, dare to point out bad behaviors in operation and create a benign working environment and atmosphere.

Job Responsibilities of Restaurant Waiter 2 Job Responsibilities 1

1, strictly abide by the company's rules and regulations.

2. Be responsible for the arrangement and inspection of tables, chairs and tableware, and do a good job of keeping and cleaning guest supplies.

3. Proficient in all kinds of catering service skills, familiar with menus and wine brands, and sell them to guests in time.

4. Actively and enthusiastically provide standardized services for guests.

5. Orders are accurate and leaflets are timely.

6. Be responsible for sanitation, cleaning and disinfection in this area.

7. Unite with each other, cooperate with each other, do a good job of cohesion, and feedback the opinions of the guests in time.

8. Be familiar with other business items and charging standards of our store, and guide guests to consume in time.

9. Remind guests not to forget things.

10, complete other tasks assigned by superiors.

Job responsibilities 2

1, decorate the dining room and dining table according to the specifications and standards, and make good preparations before meals.

2. Ensure that the tableware and glassware used are clean, hygienic, bright and seamless. Table cloths and napkins are clean, fresh, undamaged and free from stains.

3. Welcome guests to their seats according to the service procedures, assist them to order food, and introduce special or seasonal dishes to them.

4, neat appearance, do not leave without authorization.

5. Patrol Taiwan frequently, provide various services according to the procedures, collect tableware in time, and change the handleless cups frequently. Good at selling drinks.

6. After the meal, do a good job in cleaning the restaurant.

7. Be familiar with the contents of menus and wine lists, such as how to make food.

8. Do a good job of finishing after meals.

Job responsibilities 3

1, arrive on time, accept the task assignment of the duty manager, and provide quality service for the guests.

2. Keep personal cleanliness and hygiene. Standardization of gfd.

3. Be responsible for the pre-meal preparation, take good care of the restaurant facilities and equipment, and carry out maintenance and cleaning. Arrange the dining table according to the specified requirements and supplement various items.

4. Do a good job of hygiene before and after business, keep the restaurant clean and tidy, and ensure that the tableware and parts are clean and intact.

5. Ensure that all kinds of articles and seasonings are clean and sufficient.

6. Do a good job in customer service according to the service standards and processes stipulated by the restaurant.

7. Be familiar with the names, unit prices, knowledge of dishes and drinks and service operation skills of all varieties on the menu.

8. Accept orders from guests and promote the restaurant's specialties. Help guests choose according to their tastes.

9. Maintain good relations with guests through polite reception and astute and knowledgeable conversation.

10, which can deal with all kinds of emergencies quickly and effectively.

1 1. Know what the guests are carrying and remind them to bring it back after dinner.

12, carry forward the spirit of mutual assistance and friendship, strengthen the unity of employees, communicate and understand, and do a good job in service reception.

13. Abide by all the rules and regulations of the hotel and complete all the work assigned by the superior.

Job responsibilities 4

1. Roll call on duty on time, report to the leader when leaving the post, and sign in at the right time.

2. According to the working procedures and standards, do a good job in all preparations before meals. The trays and tableware on the dining table are not damaged, and the spare tableware should be sufficient and neat and beautiful.

3. Understand the estimated dishes and special recommended dishes of the day, and know their prices, taste characteristics, preparation methods, nutritional values, etc. In order to do a good job in marketing in time.

4. Greet the guests, greet every guest within three meters of you with a smile, help the guests pull the chair and give up their seats.

5. After dinner, provide quality service to the guests according to service procedures and standards. Ordering, serving, serving, wine service, table tour, checkout and seeing off guests.

6. Always pay attention to the needs of the guests, be quick-thinking, take the initiative to light cigarettes for the guests, change tableware and ashtrays, add drinks and tea, and serve before the guests signal.

7. Pay special attention to vip guests, the elderly, the sick and the disabled, and provide services according to their corresponding standards.

8. Try to help the guests solve all kinds of problems during the meal, and feed back the guests' problems and complaints to the supervisor in time when necessary to seek solutions.

9. Finish the finishing work after work.

Job responsibilities five

1。 Clean up gfd, put on light makeup, arrive on time, don't be late and leave early, and absolutely obey the leadership and command of the restaurant foreman. Finish the work seriously and quickly.

2。 Understand the ordering situation, number of people and meal time in the responsible area. About special requirements. Do a good job in targeted services.

3。 Before eating, carefully clean the tables, chairs, tableware and environment as required, set the dining table according to the standard, and prepare various supplies to ensure that the tableware is sufficient, sanitary, clean and undamaged, and the tables and chairs are placed neatly.

4。 Stand at the appointed time, smile naturally and greet the guests in high spirits.

5。 When guests arrive, take the initiative to say hello, pull up chairs and give up seats, increase or decrease tables according to the number of people, and introduce the characteristics of our store.

6。 During the meal, please don't leave your mouth at the beginning of the word, always smile and be polite, and use Mandarin. Don't offend or neglect the guests, answer questions politely, change empty plates in time, add tea and drinks to the guests in time, introduce the order, consult the guests' drinks and quote the price.

7。 Pay attention to all the conditions of the guests in front of the restaurant at any time during the dining process, so as to achieve better assistance services, complete services with better quality and satisfy the guests.

Job responsibilities 6

1, accept the service work assigned by the foreman and provide quality service for the guests.

2. Be responsible for the preparation before meals.

3. Take good care of restaurant facilities and equipment, and maintain and clean them.

4. Do a good job of hygiene before and after business, keep the restaurant clean and tidy, and ensure that the tableware and parts are clean and intact.

5. Ensure that all kinds of articles and seasonings are clean and sufficient.

6. Understand the guest reservation and the table arrangement of each meal, and provide thoughtful service for the guests.

7. Serve in strict accordance with the service procedures and service specifications stipulated by the restaurant. Details of serving guests.

8. Be familiar with the names, unit prices, knowledge of dishes and drinks and service operation skills of all varieties on the menu.

9. Warmly receive every guest.

10, accepting guests' orders, ordering drinks and promoting restaurant specialties. Help guests choose according to their tastes.

1 1, always check the quality of dishes and drinks, and put an end to providing unqualified dishes and drinks to guests.

12. Communicate the guest's requirements to the kitchen.

13. Maintain good relations with guests through polite reception and astute and knowledgeable conversation.

14, which can deal with all kinds of emergencies quickly and effectively.

15, know what the guests are carrying, and remind them to bring it back after dinner.

16, responsible for the timely replenishment of various tableware in the restaurant for emergency use.

17, actively consult the guests' opinions and suggestions on the quality of dishes, the bottom of the pot and the quality of service.

18, keep personal hygiene clean and tidy.

19, do a good job in security and save electricity and water. Check the doors and windows, water, electricity, gas switch, air conditioning switch and sound.

20. Carry forward the spirit of mutual assistance and friendship, strengthen employee unity, communicate and understand, and do a good job in service reception.

2 1, understand and implement the rules and regulations of the restaurant.

Job responsibilities of restaurant waiters 3 1. Receive customers with initiative, enthusiasm, courtesy, patience and thoughtfulness, so that customers feel at home;

2. Use polite language to provide services for guests;

3. Be good at introducing and promoting the drinks and specialties of this restaurant to customers;

4, unity and good at helping colleagues work;

5, actively participate in training, and constantly improve service skills.

Job responsibilities of restaurant waiters 4 1. Go to work on time every day and do your job well;

2. Be familiar with the services and facilities provided by the restaurant;

3. When serving guests, ensure a good working attitude and gfd, smile and try your best to serve every guest;

4. Establish friendly relations with the guests and handle all related affairs of the guests reasonably;

5. Make preparations before meals to ensure the quality of service;

6. Clean the dining table in time after meals, clean up the dining table, and keep the restaurant clean and tidy, with a good environment;

7. Good professional ethics and integrity, strong cohesion and dedication;

8. Strictly abide by the rules and regulations of the restaurant and be an honest employee.

Responsibilities of Restaurant Waiter 5 1. 1 Understand the service work assigned by the minister and bring quality service to the guests.

1.2 Responsible for pre-meal preparation.

1.3 Take good care of the dining room facilities and equipment, and keep them clean.

1.4 Do a good job of hygiene before and after business, keep the restaurant clean and tidy, and ensure the cleanliness and integrity of tableware and parts.

1.5 Ensure that all kinds of articles and seasonings are clean and sufficient.

1.6 Understand the guest reservation and table arrangement of each meal, and provide thoughtful service for the guests.

1.7 serve in strict accordance with the service procedures and service specifications stipulated by the restaurant. Details of serving guests.

1.8 be familiar with the names, unit prices, knowledge of dishes and drinks and service operation skills of all varieties on the menu.

1.9 warmly welcome every guest.

1. 10 Learn about guests' ordering, ordering drinks and promoting restaurant specialties. Help guests choose according to their tastes.

1. 1 1 Check the quality of dishes and drinks at any time to prevent unqualified dishes and drinks from being brought to guests.

1. 12 pass the guest's request to the kitchen.

1. 13 Maintain good relations with guests through polite reception and astute and knowledgeable conversation.

1. 14 can deal with all kinds of emergencies quickly and effectively.

1. 15 Understand the items carried by the guests and remind them to bring them back after meals.

1. 16 is responsible for replenishing all kinds of tableware in the restaurant in time for emergency use.

1. 17 Ask the guests for their opinions and suggestions on the quality of the food, the bottom of the pot and the service.

1. 18 Continuous personal health and cleanliness.

1. 19 Do a good job in safety, power saving and water saving. Check doors and windows, water, electricity, gas switches, air conditioning switches and sound conditions.

1.20 Carry forward the spirit of mutual assistance and friendship, strengthen the unity of employees, communicate and understand, and do a good job in service and reception.

1.2 1 Understand and implement the rules and regulations of the restaurant.

Restaurant waiter job responsibilities 6 job title: waiter

Direct superior: Minister of Store Affairs

1 Job responsibilities

1. 1 accept the service work assigned by the minister and provide quality services for the guests.

1.2 Responsible for pre-meal preparation.

1.3 Take good care of the dining room facilities and equipment, and keep them clean.

1.4 Do a good job of hygiene before and after business, keep the restaurant clean and tidy, and ensure the cleanliness and integrity of tableware and parts.

1.5 Ensure that all kinds of articles and seasonings are clean and sufficient.

1.6 Understand the guest reservation and table arrangement for each meal, and provide thoughtful service for the guests.

1.7 serve in strict accordance with the service procedures and service specifications stipulated by the restaurant. Details of serving guests.

1.8 be familiar with the names, unit prices, knowledge of dishes and drinks and service operation skills of all varieties on the menu.

1.9 warmly welcome every guest.

1. 10 accepts guests' orders, orders drinks and promotes restaurant specialties. Help guests choose according to their tastes.

1. 1 1 Always check the quality of dishes and drinks to prevent unqualified dishes and drinks from being provided to guests.

1. 12 pass the guest's request to the kitchen.

1. 13 Maintain good relations with guests through polite reception and astute and knowledgeable conversation.

1. 14 can deal with all kinds of emergencies quickly and effectively.

1. 15 Understand the items carried by the guests and remind them to bring them back after meals.

1. 16 is responsible for replenishing all kinds of tableware in the restaurant in time for emergency use.

1. 17 Ask the guests for their opinions and suggestions on the quality of the food, the bottom of the pot and the service.

1. 18 Maintain personal health and cleanliness.

1. 19 Do a good job in safety, power saving and water saving. Check the doors and windows, water, electricity, gas switch, air conditioning switch and sound.

1.20 Carry forward the spirit of mutual assistance and friendship, strengthen the unity of employees, communicate and understand, and do a good job in service and reception.

1.2 1 Understand and implement restaurant rules and regulations.

Job responsibilities of restaurant waiters 7 1. Conscientiously implement the intention of the manager of the food and beverage department, and actively implement the tasks and daily operations of each period.

2. Have the spirit of making more contributions to the hotel, constantly improve management and strive for perfection in business.

3. Formulate the service standard and workflow of this restaurant.

4. Conduct regular business training for subordinate employees, continuously improve their professional quality and service skills, and master their ideological trends.

5. Be hospitable, modest and prudent, properly handle guest complaints, continuously improve service quality, strengthen on-site supervision, adhere to front-line command during business hours, and find and correct problems in service in time. Establish a good relationship with guests and convey their opinions on food to the chef to improve the work.

6. Strict management of equipment, materials and appliances. To ensure that the accounts are consistent with the facts and maintain the prescribed intact rate.

7. Pay special attention to the cleanliness of tableware and utensils, and keep the restaurant clean.

8. Do a good job in supporting the restaurant and fire prevention.

9, completes the work log, completes the shift work, completes the work plan and work summary.

Job responsibilities of restaurant waiters 8 1. Organize and implement the service technology and cooking technology training for the staff of the catering department, improve the quality of the staff and establish a good image and reputation for the hotel.

2. Establish a good relationship with the guests, actively solicit the opinions and suggestions of the guests on catering, actively and seriously handle the complaints of the guests, ensure to meet the catering needs of the guests to the maximum extent, and improve the quality of catering services.

3. Pay attention to safety and food hygiene, conscientiously implement the Food Hygiene Law, and conduct regular safety protection and fire prevention education to ensure the safety of guests, restaurants, kitchens and warehouses.

4. Communicate, coordinate and cooperate with other departments.

5. Attend the daily work meeting of the general manager and preside over the daily meeting of the Food and Beverage Department to ensure the effective implementation of the hotel work instructions.

6. Complete other tasks assigned by the general manager.

Restaurant waiter job responsibilities 9 job description:

The main work content of this position:

The waiter in the fried chicken shop

Comprehensive salary 5000+

Job description: Preparation and sales of fried chicken and other foods, as well as cleaning and hygiene of shops.

Sex is not limited, age 18-40 years old.

The salary is 4600/ month and 208 working hours. Overtime pay is 22/h if working hours exceed 208.

4600 yuan =4000 basic salary +400 meal supplement +200 road supplement.

The time is six days off, from nine to six, with an hour's rest in the middle, 8 hours a day.

Job Responsibilities of Restaurant Waiter 10 Job Description:

Welcome friends to join our big family.

Salary and treatment:

3800 basic salary+attendance+performance+commission (4k~5k)

Take 6 breaks every day, 1 break for about 8 hours (morning, middle and evening shifts).

There is a lot of room for promotion, and the foreman and deputy manager are waiting for you to challenge.

Job responsibilities:

1, accept the service work assigned by the leader and provide services for the guests.

2. Do a good job of hygiene before and after business, keep the restaurant clean and tidy, and ensure that the tableware and parts are clean and intact.

3. Take care of the restaurant facilities and equipment, maintain cleanliness, and ensure that all kinds of supplies and seasonings are clean and sufficient.

4. Serve in strict accordance with the service procedures and service specifications stipulated by the restaurant. Details of serving guests.

5. Be familiar with the names, unit prices, knowledge of dishes and drinks and service operation skills of all varieties on the menu.

Job responsibilities of restaurant waiters 1 1 1 consciously abide by the rules and regulations and work arrangements of the coffee shop.

2, letter desk installation, generous appearance, neat dress, address is to attend the regular meeting.

3. Do a good job in environmental sanitation in the responsible area as required.

4. Completes the tableware for replacement.

5. Strictly abide by the service procedures of the restaurant.

6. Be familiar with the dishes, prices and features provided by the restaurant.

7. Do a good job of closing and turning the platform to improve the utilization rate of EMU.

8, completes the finishing touches, completes the fire prevention and theft prevention.

9. Actively participate in business training and constantly improve service skills.

Job responsibilities of restaurant waiters 12 1. Obey the arrangement of the leader, abide by the hotel management regulations and implement the working procedures.

2. Maintain good working conditions and gfd during business hours, and use honorifics correctly.

3. Accurately understand the daily dishes and work closely with the delivery staff.

4, in accordance with the service procedures and standards to provide quality services for guests.

5. Suitable for selling drinks and commodities to guests and introducing special dishes.

6, completes the guest feedback record.

7, after the business, do a good job of finishing touches.

8. The facilities and equipment in the regional environment shall be reported to the foreman or the superior supervisor in time.

9. Be responsible for the storage and inventory of tableware in this private room.

10, complete other work assigned by superiors.

1 1, learn business, improve your own literacy, and continue to improve.

Job responsibilities of restaurant waiters 13 ● Be neat, dignified, generous, smiling and polite when taking up the post.

Be familiar with the name, time, number of people and table arrangement of the ordering unit (or individual) on that day, pay attention to record the special activities of the guests (such as birthday celebrations), and report to the supervisor in time if there is any important situation.

● Keep clothes for guests and ask if there are valuables. Valuables remind guests to take care of themselves.

● Arrange the preparation menu and wine list, and replace them in time if they are damaged.

Greet the guests, guide them to the reserved table or the table they are satisfied with, pull chairs, spread napkins, and hand over menus and wine lists for the guests.

● When the room is full, be responsible for arranging the customers who arrive later, so that the guests are willing to wait.

Pay attention to the names of frequent customers, which can increase the intimacy and pride of guests.

● Listen to customers' opinions at any time and report to superiors in time.

Pay attention to all kinds of problems in reception work at any time, report to superiors in time and assist in handling them.

● Master and use polite expressions, such as "Hello, sir and madam, welcome to our shop" and "Welcome to our shop".

● Answer the phone. When ordering food by telephone, the guest should ask the name, unit, time and number of people, and listen to the phone accurately and quickly.

Introduce all kinds of dishes, drinks and specialties in the restaurant to attract guests to eat in the restaurant. When the guests leave the restaurant after eating, stand at the door to see the guests, ask their opinions and thank them. Welcome guests to come next time.

Job responsibilities of restaurant waiters 14 1. Assist in implementing the rules and regulations promulgated by the company and the shopping mall.

2. Promote greetings from their positions and manpower distribution.

3. Assist the tutor of the branch to train and track the grass-roots staff.

4. Follow the normal greeting procedures of each city (lunch, dinner, hall, banquet).

5. Promote employees to become good customers.

6. Assist in dealing with emergencies.

7. Assist in following up related matters in the store: maintenance, cleaning and management.

8. Assist the cashier to remit money to the bank.

9. Implement the matters in the special division of labor.

Job responsibilities of restaurant waiters 15 1. Strictly abide by the rules, regulations and service procedures of the hotel, obey the leadership and command;

2. Make preparations before meals, arrange the dining room and dining table according to regulations, and ensure the cleanliness of dining room utensils; Familiar with the prices and specifications of drinks and dishes in our store, and actively do a good job in introduction and promotion;

3. After the guests sit down, according to the requirements of the guests, open the menu and wine list of the stronghold in time and accurately, and send the documents to the relevant departments, pay close attention to the dining situation of the guests, find out the potential needs of the customers, and provide quality services for the guests in time;

4. Actively participate in on-the-job business training and strive to improve business level;

5. Do a good job of cleaning up after meals, clean the sanitary area and complete other tasks assigned by superiors.

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