Shenzhen MasterCard Hotel Reservation Process

Step 1: After choosing a suitable hotel, make a reservation by telephone, online or fax, and report the guest's name, room type and check-in date.

Step 2: We will confirm your reservation information within one hour after receiving it.

Step 3: After receiving our confirmation, guests only need to give their names at the front desk of the hotel.

Step 4: You need to bring an adult ID card when you check in and pay a certain deposit.

Precautions:

1. Hotel rooms are generally reserved until 6 pm on the same day, and may be reserved until 5 pm on holidays;

2. If the guest is late for other reasons, please call directly to make a reservation after the reservation is successful, which needs to be mentioned in special periods such as exhibitions.

Guarantee or prepay the room rate by credit card.

Due to seasonal changes, the room price may be inaccurate. Please refer to telephone consultation or final confirmation.

Tips:

Check-in: You must register with a valid certificate when staying in the hotel. Generally, the hotel will charge a certain deposit for some hotel items that you have consumed or damaged (lost) at the hotel when you check in. When you check out, you will return the money with a deposit slip. The amount of deposit depends on the regulations of each hotel.

Payment method: front desk payment (Visacard, Peony Card, Jinsui Card, Great Wall Card, Dragon Card, Pacific Card, Oriental Card, MasterCard, American Express Card, Diner's Card, JCBcard in cash).

The room rate includes hotel service charge, excluding other hotel fees, taxes and extra requirements of guests.

Usually, the hotel check-in time is 14: 00, and the check-out time is 12: 00 at noon. In case of early check-in or late check-out, a certain fee will be charged according to the situation.