What do hotel customers do? What's the difference with the waiter?

Customer: The main job is to guide the guests and show them the way. Solve customer problems, require kindness and high language ability, be responsible for guiding customers and arranging private rooms.

Waiters originally refer to people who provide services in a certain range in a fixed place, including waiters and waitresses; Now it usually refers to the personnel who provide necessary services for guests in hotels, restaurants, KTV, D hall and other places. The basic duties of waiters are: greeting and greeting customers; Provide various corresponding services; Answer customers' inquiries; Solve difficulties for customers; Treat all kinds of unstable emotions of customers with the best mood and attitude; Handle customer complaints in time and give customers satisfactory answers.