What inhuman service does the hotel have?

The most impersonal service I have ever seen is in some hotels. Maybe many of us have experienced it.

Some personalized services can't reach all guests, and even seize the resources that other guests should enjoy, which will lead to other guests' dissatisfaction. Let's see what services are inhuman.

Anti-box 1

When a general hotel receives a VIP reception task, it often controls an elevator for VIP use. Other guests wanted to go in when they saw the empty elevator, but they were told that it was specially prepared for VIPs. Some guests may cooperate to take other elevators, but others are not satisfied, especially when they see that the elevator is empty but they are not allowed to take it.

Counterclaim 2

Some hotels have introduced a system of free rounds for prestigious guests. When you check out, you can go through the check-out formalities by directly giving your room card to the front desk. But sometimes, some guests are exempted from rounds, and some guests have to wait for rounds, which will make the guests under rounds feel inferior or have a bad reputation.

Some personalized services should be constantly adjusted according to the actual situation. Otherwise, not only can't impress the guests, but it may also cause the burden on the guests. Many hotel rooms have launched "post-it notes" service, and each post-it note reminds the weather, food and so on. It will make people feel very warm at first. However, if you see the same note routine every time, it will make guests feel that your hotel is not creative and perfunctory.

Hair dryers in hotels are usually firmly wrapped with wires, packed in bags and hidden in various places. It is very troublesome for guests to rummage through the cabinets every time.