What do you need to do as a room attendant in a high-end hotel?

1 First of all, we must have a positive attitude. Positive attitude is the foundation of good service, and service attitude determines service quality.

2. Provide quality services. Provide value-added services to make guests overjoyed; Do a good job of follow-up service to satisfy the guests; Do a good job in personalized service and win customer loyalty.

3. Can talk, can talk, and speak skillfully. Improve the service language level and reception and response skills.

4. Adhere to the correct values. Establish correct values and the value orientation of hotel waiters.

5. Have quick adaptability and deep memory. When an emergency occurs, we should be flexible and take measures.

If you want to be an excellent room attendant, you must improve your sense of hotel service from all aspects, overcome your weaknesses, exercise and strive to be an excellent room attendant.