Traditional Culture Encyclopedia - Hotel franchise - What should be the content of the return visit by tourist telephone?

What should be the content of the return visit by tourist telephone?

The purpose of telephone return visit is to understand the feelings of different people during the trip, so as to improve the arrangement in the future, enhance the relationship with tourists and lay the foundation for future cooperation. \x0d\ Call back time: It is suggested to be around the second day after the tour. \x0d\ Call back: Learn about itinerary, hotel accommodation, driver's guide service, etc. And ask for suggestions for improvement. Feedback must be taken seriously, and complaints need to be carefully coordinated and resolved.