Traditional Culture Encyclopedia - Hotel franchise - How to strengthen leadership and take measures to ensure the realization of objectives and tasks?

How to strengthen leadership and take measures to ensure the realization of objectives and tasks?

First, strengthen organizational leadership and implement the target responsibility system for safe production.

In accordance with the overall deployment and requirements of the municipal government's safety production work, our bureau has continuously strengthened leadership, defined the division of labor, and implemented responsibilities. First, set up a leading group for production safety with the director as the team leader, and hold regular meetings of the director's office and the bureau party group to study the situation of production safety, deploy tasks, clarify responsibilities, refine measures, and study, deploy, implement and inspect production safety and business work together. The second is to sign the responsibility book of safe production target management. Sign the responsibility book of safety production target management with star-rated hotels, travel agencies and A-level scenic spots respectively, and urge them to be decomposed and implemented at different levels. Through the implementation of the working mechanism that the "top leader" takes the overall responsibility, the leaders in charge grasp the specifics, and the department heads follow up, the "one post and two responsibilities" responsibility system for the safety production of the person in charge of the enterprise is fully implemented. The third is to formulate the main points of annual work safety and the implementation plan of special work, and clarify the objectives, tasks, time arrangements and work measures of work safety. Fourth, establish a safety production target assessment system, conscientiously implement the "one-vote veto" system for safety production, incorporate safety production work into comprehensive assessment at the end of the year, formulate a safety reward and punishment system, and allocate 200,000 yuan to establish a safety reward fund.

Two, strengthen supervision and inspection to ensure the safety of tourism production.

(1) Pay attention to daily supervision and strengthen inspection in tourist season. Specially deploy the safety work in the peak tourist seasons such as Spring Festival, Tomb-Sweeping Day, May Day, Yangmei Festival and National Day, and further strengthen the safety guarantee in key links and important periods. Before the festival, the bureau leaders led a team to conduct a comprehensive inspection of the city's tourism enterprises in conjunction with the municipal safety supervision bureau and other relevant functional departments. At the same time, strengthen the duty force during important periods, open a 24-hour complaint telephone number, and handle complaints in a timely manner.

(2) Actively coordinate and carry out joint safety inspections. Actively coordinate and cooperate with safety supervision, transportation, quality supervision, public security, health, fire control and other relevant departments, and strengthen joint inspection and supervision of tourist vehicles, large-scale tourist festivals, large-scale amusement facilities, special equipment, tourism catering, fire safety and other aspects. And actively maintain information communication with industry and commerce, safety supervision and other departments to strengthen the grasp of the dynamics of the tourism market.

(three) the deployment of self-examination, and urge enterprises to rectify hidden dangers. Our bureau specially deployed and carried out the inspection of safety production in tourism system, and guided and urged tourism enterprises to carry out the inspection of safety production in depth and in detail. In accordance with the unified requirements of the higher authorities, the city's tourism enterprises have carefully organized and carried out self-inspection of safety production. Through in-depth enterprise visits, random sampling, listening to reports, consulting materials, etc. We can know and master the real situation of enterprise safety production in time. For the problems found in the inspection, timely order the enterprise to rectify; If it cannot be rectified immediately, the enterprise shall be required to rectify within a time limit and formulate feasible emergency plans to ensure safety in production. In the whole year, * * * inspected tourism enterprises 139 times, and found 2 18 general hidden dangers, and rectified 2 18 items, with a rectification rate of 100%.

Third, strengthen safety management and carry out various special inspection activities.

(a) in-depth development of tourism system fire safety "fire" special action. We will resolutely curb major fire accidents through the activities of "major investigation, major rectification, major publicity, major training, and major military training" on fire safety. Through large-scale investigation and rectification, find out the base of fire hazards, promote rectification and eliminate fire hazards, and effectively improve the fire safety environment of the city's tourism system; Through big publicity and training, we will firmly establish the concept of "putting out fires by the whole people and putting life first" and realize "everyone checks and corrects fire hazards, everyone puts out initial fires, and everyone evacuates and escapes"; Through large-scale training, the combat effectiveness of fire rescue teams in various tourism systems has been significantly improved, and the fire fighting equipment has been effectively improved, which has laid a solid foundation for consolidating the "firewall" project of fire safety in our city, effectively curbing the occurrence of serious fire accidents and ensuring the stability of the fire safety situation in our city.

(two) focus on the standardization of safety production in tourism enterprises. With the cooperation of the relevant departments led by our bureau, we will carry out the standardization construction of safety production of hotel enterprises above three stars in the city. I seriously organize the formulation of the implementation plan, convene a mobilization meeting, implement various measures, grasp the progress of work, sum up and promote the advanced experience and practices of regional and tourism enterprises in a timely manner, cultivate and create a number of standardized demonstration enterprises for safety production, give full play to the typical demonstration role, comprehensively promote the in-depth development of standardization construction, and ensure the effectiveness of standardization construction.

(3) Do a good job in the safety defense of super typhoon Meihua. In the early days when the No.9 super typhoon "Meihua" is about to land in our city, our bureau held an emergency meeting, actively deployed and implemented measures, investigated hidden dangers, ensured the personal and property safety of tourists, and went all out to do a good job in preventing Taiwan. And specially issued the "Emergency Plan for Flood Control and Typhoon Prevention in Cixi Tourism System", requiring all tourism enterprises to grasp the typhoon development trend in time, quickly start the emergency plan, and deploy, arrange and implement it early. Strengthen the duty on duty, and implement the system of 24-hour duty and leadership during the typhoon.

(4) Actively promote the creation of "Safe Scenic Area" in Cixi City. At the beginning of the year, our bureau formulated the 20 1 1 annual plan for the creation of "Safe Scenic Area" in Cixi (Cixi Lü zi [201]12), and adjusted the guidance group for the creation of "Safe Scenic Area" in Cixi according to the actual situation. The ecological farm of Ningbo Bridge, a 4A-level scenic spot in Cixi City, has passed the examination and acceptance of creating a "safe scenic spot" in Cixi City, and has now been reported to the office of the leading group for creating a "safe scenic spot" in Ningbo City.

Fourth, strengthen publicity and training to improve tourism professionals's safety awareness.

(a) actively carry out publicity activities in the tourism industry, and constantly strengthen the safety education and training of employees. Taking the "Safe Production Month" as an opportunity, our bureau has earnestly carried out various tourism safety publicity activities such as tourism safety, sightseeing safety and outbound tourism safety. On the basis of the consultation day of Safe Production Month and consumers' rights and interests, we distributed more than 2,000 safety brochures to the public and received 1 person-time consultation from the masses, which further enhanced the general public's awareness of tourism safety and created a good atmosphere for Cixi tourism. At the same time, further strengthen the education and training of tourism professionals' safety knowledge, emergency rescue knowledge and rescue knowledge, innovate training methods, improve the professional quality of tourism managers and tourism professionals, and enhance their safety awareness and ability to deal with emergencies alone.

(two) to carry out emergency drills to improve the ability to respond to emergencies. The city's tourism enterprises are required to formulate emergency plans and carry out various forms of drills in combination with the actual work. Tourism enterprises in the city have carried out 79 emergency drills this year, including 5 large-scale emergency drills, such as large-scale power failure emergency drills in Cixi, and fire emergency drills in Hangzhou Bay Hotel, Cixi Hotel, International Hotel and Shenshiqiao Hotel, all of which have effectively improved employees' emergency ability and safety awareness.

20 1 1 Through the joint efforts of the employees of the city's tourism system, the tourism safety work in Cixi has achieved certain results and achieved a safe, orderly and healthy development of the whole industry. However, the work of tourism safety has a long way to go and is endless. In 20 12 years, our bureau still needs to work hard to ensure the safety of Cixi tourism and provide a safe, orderly and healthy Cixi for tourists.