Hotel management system, waiter handover system

Hotel management system, waiter handover system

I. Delivery of goods

1, goods handover, all take-away goods in each department should be counted and recorded. Record the sales, collection and inventory of various commodities every day.

2. Handover of guest's articles. Record the number of sheets, quilts, pillowcases, bathrobes, bath towels, slippers, thermos bottles, cups and other items received every day.

3, post health cleaning items handover. Each post should ensure the cleanliness of towels, mops, detergent and washing powder. Every day.

4. Handover of electrical appliances. Is there a TV, remote control, lamps, air conditioner, pager, telephone, etc. in the room? They are all available and need maintenance.

5. Handover of interphone. Battery, earphone, charger.

Second, the health handover

1, post hygiene handover, in line with hygiene standards.

2, the handover of public * * * area, it is important that the toilet hygiene handover.

3, post items hygiene handover.

Three. Hand over the latest rules and regulations of the company.

1, new system handover.

2. Make sure that each system is distributed to everyone.

3. Implement a new signature system. All employees who have read the notice sign their names on the back.

Fourth, the handover of special things.

1. Is there anything assigned by the guests?

2. Is there a wake-up call, etc?

3. Everything that you didn't finish on duty assigned by the guests should be recorded in the case. And tell the successor to finish.

4. Register the items left by the guests.

5. Complaint records and solutions of guests on duty.

6. Handover record of unfinished work on duty.

Related suggestions:

Rules and regulations of photography department of the company

Constitution of the Film Art Association

Bar management rules and regulations

Rules and regulations of express delivery company

Company morning meeting management rules and regulations

;