Take a good look at the front desk of this company. She is the beginning of your understanding of this company.

I once asked a senior, as an interviewer, how to get information quickly in an interview and then choose the most suitable company.

He said: "I can't tell you what the specific job responsibilities this company gives you, what the top leaders are like, and what the atmosphere of colleagues is like." You can't see this on your face because everyone hides it. "

None of this sounds useful, but I quite agree.

Because as a job seeker, I'm not as good as my resume says. Moreover, facing the market, there are countless competitors. Too much emphasis on one's own advantages will sometimes only be resented by people with wrong eyes, and how much one knows best.

But apart from these conventional understandings, what he said made me feel very fresh and interesting.

"Receptionist?"

"Yes, it depends on the working status of the receptionist."

With this suggestion, I curiously observed the state of receptionists in various companies in every interview experience (not obscene). After entering the society for three years, I have contacted hundreds of receptionists because of interviews, work and training, and gradually discovered some interesting rules.

The receptionist, like the watchman in the castle, sits on a table not far from the elevator. On weekdays, she may not move, but as soon as a stranger says hello, she instantly enters the state.

In the face of strangers, they sometimes immediately show a gentle smile, making guests feel at home; Sometimes, I will suddenly set my eyes on the visitors, leaving a cold and serious first impression.

It is difficult for everyone in the workplace to understand a position and the company behind it. But with a little care, you can still find that the receptionist sitting in front of this strange environment is a good hint.

It is said that the quality of the company is written on the faces of employees, and the front desk is the facade of the company. Take some time to look at their state, make some simple guesses, and you will find something unexpected.

Some indifferent receptionists will make you feel the pressure and depression of working here from the moment you enter the door.

In general, what the front desk does is mostly complicated and low-end. It is difficult to treat every customer as a sunflower-like sun and then laugh happily. However, if the company is normal and the receptionist herself is fine, they can still welcome every friend who comes at any time.

Because the receptionist's work is not difficult, nothing more than booking a plane ticket, doing an interview, making an appointment with a conference room, ordering food, and preparing for the group building can be done carefully.

If such a relaxed workload will make them feel annoyed, if a cold and smelly receptionist appears in front of you, then it is unfortunate that you will go to into the pit in nine cases out of ten, because their reasons are probably as follows:

The receptionist is like a "consumer" of a company, consuming the company's system (the company is well managed, but she does little) and the company's welfare (the company has more money and more activities, so she is happy).

A company naturally has its own development prospects, but for employees and consumers, less things and more money are the yardstick of the company in most cases.

And if a company can't do this, then the receptionist is like a headless fly, chattering all day, complaining about this and that, and being angry or indifferent to every guest who comes. Because the company failed to meet their standards to measure the quality of the company, and failed to create an environment for her to relax and visit Taobao, in a busy and chaotic environment, the receptionist would express her views very honestly through her own actions. And if you meet such a receptionist, please think twice and rule out personal reasons.

When do we usually visit Taobao? Of course, when I get off work, or when I have nothing to do, I feel more cheerful and relaxed when I visit Taobao. And if you see MM at the front desk visiting Taobao during working hours, what should you infer:

Although the receptionist doesn't have much to do, being able to go to work and visit Taobao shows that the company doesn't give full play to the receptionist's ability, or the company doesn't supervise her well, so it can be inferred that the company lacks a systematic management system.

Many people will say that this is too exaggerated. Does the receptionist have to take care of it? Is it too strict? Here, let's look at some pictures and feel what the management training front desk looks like:

The above companies are both domestic and foreign. Excluding other factors in the economic development zone, we can see that their front desk gives people a serious and professional feeling: uniform uniforms can directly see the face and dress.

Why these are important, because it can give every visiting guest the most comfortable and satisfactory experience. The front desk is the facade of the company. Although they have little to do with the company's core business, from their gestures, clothes and language, we can see whether the company is good or bad and whether the management is systematic and professional.

At the same time, we should know that the receptionist needs to receive foreign guests at work, and the front desk is too relaxed to visit Taobao, which shows that there are not many guests on her schedule. It can be guessed from the side that the company is not active in meeting customers and recruiting people, and its business is relatively deserted.

The responsibilities of the front desk will be completely different in different industries. In some companies, the front desk is a handyman, while in the high-end hotel industry, the front desk is equivalent to a "service brain".

Hotel front desk should not only review daily orders and check-in time, but also track flight information and passport information. Is a person who needs rigorous thinking.

At the same time, in the face of customers from all over the world, the hotel front desk needs to communicate with them in the most appropriate way in the shortest time to solve the problems of housing, room change and reservation. Higher-end hotels also need to prepare enough foreign language skills.

The real test of the receptionist's ability is the adaptability of watching the scene. It is true that systematic training can shape an excellent receptionist, but it can't train an excellent receptionist. A truly excellent front desk can not only do the basic work of "facade" required by the company, but also spread and instill the spirit of the company while dealing with everyone.

For example, hotels emphasize service, and they often bend down to thank them and have a gentle tone. While some financial, consulting and law firms emphasize efficiency and solve problems, you will find that they are more capable, more serious and more logical.

Reception staff is a special existence, but it is an important part that can not be ignored when examining the advantages and disadvantages of the company.

In the opaque market, a lot of information is forged and fictional, and in some neglected places, there are many valuable clues that can be verified and pondered.

In the investment industry, the process of finding these clues and collecting evidence is called "due diligence". If you want to devote your life to your career, shouldn't you also "investigate"?

Say hello to the front desk and get to know her well.