Traditional Culture Encyclopedia - Hotel franchise - What skills does the hotel IT director need and what does he mainly do?

What skills does the hotel IT director need and what does he mainly do?

Skills requirements:

1. major in automation, computer, etc., with more than 3-5 years experience in IT technical support and maintenance in hotel industry or related chain industries.

2. Good at communication, strong coordination and organization ability and team spirit, and more than 3 years experience in it technical support team management.

3. Master the networking and management configuration of TCP/IP, common routing, switching and wireless network equipment, be able to quickly locate and eliminate network faults, and have CCIE certificate.

4. Have a good service attitude and communication skills, have experience in hotel-related IT system projects, and understand hotel business.

5. Experience in IT hardware promotion project management and PMP certificate.

6. Strong organization and coordination ability and comprehensive ability; Mainly responsible for supporting the IT network problems of hotel stores in the Yangtze River Delta region and coordinating the IT network system of hotels in this region.

Main work:

1. Solve the problems when hotel employees use related office systems; Responsible for providing ERP system support training for regional hotel employees.

2. Summarize common problems, formulate problem handling manuals and file them &; Update the solution support knowledge base.

3. Responsible for it support of the group headquarters; Platform construction.