Can the hotel check out and get a refund

As long as it does not exceed the check-out time stipulated by the hotel, you can ask for a refund.

1. Is it illegal for the hotel not to check out?

1. It is illegal for a hotel not to check out. If the hotel did not explicitly inform the relevant cancellation policy before the transaction, and then came up with a unilateral non-refund policy when the tourists canceled the reservation, it would violate the consumer's right to know. For the refund policy, it is necessary for both parties to negotiate or the judicial organ to make a judgment according to the principle of fairness and reasonableness, rather than one party's strong demand.

2. Legal basis: Article 53 of the Consumer Protection Law of People's Republic of China (PRC).

Where a business operator provides goods or services in advance, it shall provide them in accordance with the agreement. If it is not provided in accordance with the agreement, it shall fulfill the agreement or return the advance payment according to the requirements of consumers; And shall bear the interest of the advance payment and the reasonable expenses that the consumer must pay.

2. What is the check-out procedure of the hotel?

The check-out process of the hotel is as follows:

1, all the luggage is out;

2. Hand in the room card or key at the front desk and tell to check out. According to the law of our country, "the hotel should clearly indicate the room price and the settlement method of accommodation time in a prominent position in the lobby, or confirm that it has informed the guests of the above information in an appropriate way;"

3. The front desk informs the waiter of the Housing Management Department to unsubscribe from the room, make rounds, check for leaks and fill vacancies and report to the front desk;

4. If everything is normal, the deposit will be refunded at the front desk for settlement, and there are items damaged that need compensation.

I hope the above content can help you. Please consult a professional lawyer if you have any other questions.

Legal basis: Civil Code of People's Republic of China (PRC).

Article 562 The parties may terminate the contract through consultation. The parties may agree on the reasons for one party to terminate the contract. When the reasons for the termination of the contract arise, the creditor may terminate the contract.

Article 563 The parties may terminate the contract under any of the following circumstances: (1) The purpose of the contract cannot be achieved due to force majeure; (two) before the expiration of the time limit for performance, one party clearly indicated or indicated by his own behavior that he would not perform the main debt; (three) one party delays the performance of the main debt and fails to perform it within a reasonable period after being urged; (4) One of the parties delays the performance of debts or commits other breach of contract, which makes it impossible to achieve the purpose of the contract; (5) Other circumstances stipulated by law. For an indefinite contract whose content is to continue to perform debts, the parties may terminate the contract at any time, but they shall notify the other party before a reasonable time limit.