Traditional Culture Encyclopedia - Hotel franchise - Comment on the hotel elevator is too small, how to reply?

Comment on the hotel elevator is too small, how to reply?

1. First of all, the initial planning of the hotel has caused inconvenience to the other party. If it affects the other person's mood, I sincerely apologize to the other party, and I will improve the requirements put forward by the other party as soon as possible.

2. The elevator problem has been reported to the elevator company for maintenance, and we apologize for the inconvenience caused to the guests.