Basic requirements for becoming a restaurant manager

Reprint the following information for reference:

Second, the professional requirements of managers

1, physical fitness

A. Good health: The amount of standing labor is relatively large, which requires a healthy and strong body. B. Energetic: You need energetic spirit and enthusiasm.

C, hard-working: Only by establishing perseverance that is not afraid of hard work can you learn real kung fu. D, good habits: respect the law of development of things, create more and more effective opportunities for yourself, and complete the process of your growth.

2. Personality requirements

A, proactive work attitude B, tolerant personality C, enough endurance D, cheerful and optimistic attitude E, give full play to your own personality advantages and characteristics.

Ability requirement

Ability is the combination of knowledge, skills and talents needed to promote business results and improve positions. Includes the following three items:

Core competitiveness.

Important skills, knowledge, talents and behaviors that can directly support the company's business strategy and corporate culture. Including the ability to recognize one's own potential and the enterprising ability to learn the day after tomorrow.

(1) Grasp the direction accurately.

② Effective communication skills: The implementation of company policies and the realization of team goals should be achieved through communication. Communication is one of the most important management tools.

③ The spirit of continuous progress. The basis of enterprising lies in learning, and enterprising spirit is impossible without learning.

(4) Meet the customer's needs: the work objectives are oriented to the customer's needs, and plans and strategic implementation arrangements are made.

⑤ Pursuing Excellence: Don't be complacent about your achievements, start from the finish line and start from scratch.

6. Maintain a sense of responsibility: the store manager should not only have a sense of responsibility, but also inspire others to have the same sense of responsibility. If the store manager wants to realize the sense of responsibility of employees, the first thing is to maintain his sense of responsibility. He can't say that he doesn't agree with his position. He should try his best to win the trust and respect of others.

⑦ Ability to solve problems: An important criterion to measure a manager is the ability to find and solve problems.

⑧ Teamwork ability: It is very important to build the team's joint efforts.

9 value respect for others: if you don't value and respect others, you will have no influence. No influence, no one wants to talk to you. Say "please" and "thank you" instead of taking a stand.

B. leadership.

(1) Exert one's ability artistically. There are four important leadership styles: consulting (giving constructive suggestions to keep them consistent with the company's values), coaching, empowering and commanding. Coaches should be used more for novices. The company clearly stipulates that it is not necessary to discuss the use of imperative sentences and authorize them to experienced people. Only through coaching and development, the team's ability and strength can be continuously improved and the business can be well developed.

② Maximize team effectiveness. Let the efficiency of the whole team continue to improve, and the gains and effects will continue to improve. The restaurant is a small enterprise. If you want to do better, you must build an efficient team, have professionals and a reasonable system, and have an employee with the same values and goals as you.

③ Maximize business promotion. It is to constantly analyze and reflect on yourself, analyze the surrounding environment and internal factors, and improve work and business.

C, professional ability-required professional knowledge, skills and talents.

(1) Operating knowledge and skills of employees. ② Foundation of interpersonal relationship: A good attitude is the foundation of interpersonal relationship management. (3) the use of mechanical equipment and basic maintenance and maintenance. (4) personnel and administrative management.

⑤ Cash and financial control. ⑥ Marketing: attract customers into the store through marketing, and constantly develop customers. ⑦ Training system management: Training is an important means to ensure delivery standards and consistency.

(8) Food safety: processing and preservation of ingredients and food. Pet-name ruby * * * relationship handling: the harmonious handling of the relationship between the community and relevant departments. Attending team leadership style and skills, etc.

4. Characteristic requirements:

Calm and decisive: in dealing with daily operations, we should keep a cool head, keep calm in times of crisis, and be calm, which is not only conducive to solving problems, but also conducive to establishing our prestige in front of subordinates. When it is necessary to make a decision, we should make a decisive decision. Once a decision is made, we should implement it decisively. Hesitation will only affect the final effective implementation.

2 motivation: when the clerk has excellent performance, the store manager must give affirmation and encouragement in time; When discovering the shortcomings and mistakes of shop assistants, we should also give positive guidance and incentives to avoid negative incentives.

③ Face setbacks and failures correctly: Have a correct outlook on life. All kinds of problems in the operation process will have an adverse impact on the operation of the store. As a store manager, we must have a good psychological quality, face the setbacks in business correctly, and adjust the store management strategy in time to make the store get out of the trough as soon as possible.

④ Dare to take risks and innovate: customers' needs and preferences are constantly changing, and they expect to see constantly updated and changing shops. Therefore, the store manager should have the spirit of adventure and innovation, so that the service and image of the store will continue to innovate.