Traditional Culture Encyclopedia - Hotel franchise - How to Do Hotel Sales _ Sales Skills Well
How to Do Hotel Sales _ Sales Skills Well
1, fully understand the situation in your area, including transportation, all hotels and enterprises, and analyze the advantages of your hotel; 2. Understand the preferential policies of your hotel. Hotels have been offering different discounts at different times, as well as long-term discounts, such as membership cards. You must convey the cost performance of your hotel to customers very clearly; 3. The sales department generally has original customer information. You are a novice. I don't think the sales boss will give you many customers, so you have to get on well with the sales manager before he will give you customers. The hotel industry has such a black box, that is, the sales manager has a lot of customer information at hand, and he will distribute it to every salesperson for follow-up. Naturally, it will be assigned to large companies, and the consumption of large companies in hotels will be at least several hundred thousand a year; As mentioned in 3, some customers have been separated, so when you visit customers, you should first know whether this company has been followed up by others. If you already have it, don't go there again, which will make customers angry at your hotel's practices and think that you are robbing customers internally, thus damaging the image of your hotel; In addition to going out door-to-door to sell, the hotel also has internal sales promotion, which is to find opportunities to chat with guests who come to spend money and try to get them to contact you next time. 6. The hotel sales department generally has commissions and tasks; 7. Besides, a good personal image is also important. You should dress neatly and put on some light makeup. In addition, sales are always changing, so you can find some books on sales.
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