How to improve hotel management efficiency?

Ways to improve the efficiency of hotel management are:

1, scientifically arrange the transaction order.

A manager has a lot of things to do every day, and it is difficult to handle everything well. This requires us to prioritize. Generally speaking, affairs can be roughly divided into four categories: important and urgent, important and not urgent, unimportant and urgent, and unimportant and not urgent. Generally speaking, we should deal with the important and urgent things first, then the unimportant but urgent things, then the important but not urgent things, and finally the unimportant or not urgent things. What we need to pay special attention to is that the most important thing is not necessarily urgent, and the most urgent thing is not necessarily important; If we only deal with things according to their urgency, we will inevitably ignore the seriousness of things.

2. Reasonable authorization

Grant certain rights to subordinates, entrust them to handle their work independently within certain limits of authority, take the initiative to complete tasks, and free managers from some "trivial" affairs, concentrate on more important things and solve more urgent problems. According to the previous division of transactions, managers can generally hand over two types of transactions: "unimportant but urgent" and "unimportant or urgent" to competent subordinates.

3. Don't be a perfectionist

You don't have to be a perfectionist to make it possible for you to "keep improving". Perfectionists waste time as much as procrastinators. People who make good use of time should know when it is perfect and when it just needs to meet the basic standards. Not being a perfectionist doesn't mean that we should "shoddy". In fact, it means to understand a truth: "It is not worth the candle to spend 90% more energy to get less than 10% of the income."

4. Procrastinate in a planned way

In addition to authorizing subordinates, "unimportant and urgent" affairs can also be "delayed" in a planned way, because if such affairs have to be completed on the same day with overloaded time and energy, they will make themselves exhausted and affect the quality and overall work rhythm in the future. "Planned procrastination" and procrastination are essentially different. The key to "planned procrastination" is "planned", while the procrastination style is blind "planned". Planned procrastination is to arrange and allocate working time and energy scientifically, while unplanned procrastination is a waste of time and energy. In today's increasingly stressful work, you must not give yourself too much pressure. Leave yourself some room for energy today, and tomorrow you will have plenty of energy to be competent for a bigger "challenge".

5. Create and use "block" time

It is more efficient to concentrate on your work for one hour than to spend two hours interrupted by 10 minutes or 20 minutes. As a manager, you should be good at creating "whole block" time for yourself, make good use of this hard-won "whole block" time, and also know how to provide employees with "whole block" time to finish the work you told them, so as to improve their work efficiency and work mood.

6, refused to dependence for instructions

Some subordinates are very dependent and don't want to think much. They always hope that their superiors can give them advice. Managers should reject such "rash" requesters. Let the employees who come to ask for instructions go back with problems, think of solutions and report with results. On the one hand, it can save your precious time; On the other hand, it is also conducive to the growth of subordinates and allows them to undertake more arduous work. Of course, as a manager, we should master the methods and steps of division of labor and progress management, and do a good job in the processes of division of labor, confirmation, progress supervision (reminder) and task completion time.

7, the appropriate use of tools

Proper use of some auxiliary tools can speed up our work. For example, using computers and communication facilities can facilitate us to retrieve information or statistical data, thus improving our work efficiency.

8, improve the transaction processing ability

Improving the transaction processing ability can shorten our transaction processing time, thus improving our work efficiency. Therefore, improving transaction processing ability should be a very valuable means to improve work efficiency (because it solves the "original" problem). However, the improvement of ability requires hard work, which is not achieved overnight, so we managers need to have the awareness and action of active improvement at all times.