Traditional Culture Encyclopedia - Hotel franchise - What does hotel management need to learn?

What does hotel management need to learn?

I. Training objectives

This major trains secondary vocational and technical application-oriented professionals who support the Party's basic line, adapt to the front line of production, construction, management and service, and develop morally, intellectually, physically and aesthetically. Students are required to master the basic theory of economic management, the basic knowledge of hotels, restaurants and tourism, and have the basic management and service capabilities of hotels. After graduation, students mainly go to hotels, guesthouses and guest houses to engage in basic management, catering and room service.

Second, the professional training requirements

This major focuses on the cultivation of students' comprehensive quality, and mainly studies the basic knowledge of economic management and hotel theory. This major focuses on skills training. During the study period, students will receive skills training in hotels, restaurants and guest rooms.

Students can engage in the following jobs after graduation:

All kinds of hotels, restaurants, hotel doormen, front desk receptionists, room service personnel;

Staff of various tourism companies and tourism management departments;

All kinds of hotels, restaurants, hotel floor management, lobby management, consultation, exhibition and other work;

The commercial departments of hotels, restaurants and hotels engage in business negotiations and external liaison services;

All kinds of hotels, restaurants and hotel business departments are engaged in market research, intelligence and information services.

Three, graduation should acquire the following knowledge and ability.

1, with integrity, perseverance, professionalism, responsibility and team spirit;

2. Have good professional basic knowledge, self-study ability and enterprising and innovative consciousness;

3. Master the modern service concept and understand the development trend of modern service industry;

4. Familiar with the business knowledge of the front office, guest room, catering, recreation and other departments of the hotel;

5, familiar with the principles, policies and regulations of the development of China's hotel industry;

6, with the hotel's front office, guest room, catering, recreation, exhibition and other management and basic service capabilities;

7. Strong computer operation, written expression, interpersonal communication skills and certain professional foreign language expression skills.

Fourth, the main disciplines

Introduction to hotel management

Verb (abbreviation for verb) main course

Modern hotel management, hotel psychology, introduction to tourism, front office service and management, catering service and management, dishes and drinks, hotel English, modern hotel marketing, hotel financial management, conference service and management, entertainment service and management.

Six, the main practical teaching links

Social etiquette training

Hotel English and Tourism English Oral Training

Exhibition simulation practice

Seven, the main professional experiments

1, catering service practice

2. Hotel marketing practice

3. Service and management practice of front hall and guest room.

4. Hotel internship

Eight, curriculum and teaching plan

Prospect of hotel management specialty

1. With the sustained recovery and rapid development of the global economy, the development speed and employment rate of the hotel industry in the world and China will far exceed that of traditional industries.

2. Many famous universities in the world have set up hotel management majors. The courses of tourism and hotel management in these famous universities provide paid internships and activities that combine theoretical courses with practical operations for half a year to one year, and the employment rate of their graduates is much higher than that of students of other majors.

3. The salary and social welfare income of the hotel industry are much higher than those of other traditional industries, and its working status will rise steadily with the increase of working experience.

4. Expo 20 10 will greatly promote the vigorous development of hotel industry in China, and the industry prospect is very optimistic.

All large, medium and small cities in China regard tourism as the source of economic growth, and government and social investment will continue to increase, making it the most dynamic industry in China.