Traditional Culture Encyclopedia - Hotel franchise - Are there any skills and routines to talk about the hotel selling high-end wine? What should I say as soon as I enter the hotel? How to greet people?

Are there any skills and routines to talk about the hotel selling high-end wine? What should I say as soon as I enter the hotel? How to greet people?

I think we can start from the following aspects:

1) master all the knowledge needed for this job, so as not to ask you questions in front of customers but you can't answer them. The knowledge mentioned here includes the related contents of other industries. )

2) Before visiting customers, get to know their situation through various channels, especially their current mainstream needs. There is a saying in marketing: promotion is an understanding of people and products. The "people" here refers to your "customers".

3) First impressions are particularly important. When you visit customers, you must try your best to make a good first impression.

4) Be resourceful when visiting customers, and not just act according to the plan in advance. Remember a sentence: "there is no fixed law for law, and all laws belong to sects." Religion is your purpose. Of course, "law" must conform to the law and basic morality.