What does the housekeeper do?

Responsible for the work arrangement and deployment of employees under his jurisdiction, and supervising the work of room attendants and cleaning handymen.

2. Inspect the jurisdiction to check the cleanliness and the quality of guest room services.

3. Check the room maintenance matters and arrange a major cleaning plan for the guest room.

4. Check the storage and consumption of various items.

5. Keep an eye on guest updates, handle general guest complaints, and report any major incidents to the department manager.

6. Understand and report the status of guest rooms under your jurisdiction.

7. Provide specific opinions on the work of subordinate employees.

8. Entertain the distinguished guests in person to show the hotel’s courtesy to the distinguished guests.

9. Lead all employees in this class to work actively, constantly tackle key problems, and create new results.

10. Fill in the foreman’s work log and complete other tasks assigned by the department manager.