What is the cleaning process of hotel rooms?

First, check whether there is a "Do Not Disturb" sign or "Double Lock" on the door; Knock on the door three times, not too loudly, subject to the guest's hearing, and report the identity of "waiter"; Wait outside the door for 10 seconds and listen to the movement in the room. If there is no response, repeat the above procedure twice.

After confirming that there is no movement in the room, gently open the door for 2 ~ 3 inches with the key to identify yourself and ask, "May I come in?" Before entering; If the guest is in the room, wait for the guest to open the door or get the guest's consent before entering the room to say hello and ask if the guest can clean the room.

Step 2 open the window

Open the curtains; Open the window.

3, patrol inspection

Turn on all lighting fixtures and check whether they are in good condition and effective; Check and adjust the air conditioner to a proper temperature; Check whether doors, windows, curtains, walls, ceilings, carpets, televisions, telephones and all kinds of furniture are in good condition. If there is any damage, report the repair to the foreman in time, and make records in the equipment status column of the Room Cleaning Report.

Check to see if anything has been left behind. If yes, report immediately and make records. Find the drinks consumed, fill in the wine list, send them to the cashier at the front desk after work and report to the foreman.

Step 4 clean up the garbage

Drainage washes away the dirt in the horse bucket, and then sprays "two cylinders" with detergent: the basin and the toilet. Then, take off the "three towels" (face towel, square towel and bath towel) used by the guests. Check the drawers of wardrobes and combined cabinets in sequence, and leave the items to the front desk as soon as possible. Do everything possible to return it to the guests as soon as possible, and make a record on the health daily report.

Collect garbage with the trash can in the room. If the cigarette butts in the ashtray have not been put out, they must be put out and then put into the trash can to avoid a fire. Remove used cups, extra beds or tableware.

Put the sheets, sheets and pillowcases on the bed, together with four sets of towels (bath towels, face towels, small square towels and foot towels) that need to be replaced in the bathroom, and put them in the bag of the work car. If damaged fabrics and towels are found, they should be stored separately (for example, guests put environmental protection cards, and bedding such as sheets, sheets and pillowcases do not need to be replaced); Make the bed. Take out the used sheets and put them in a linen bag at one end of the cleaning car.

Step 5 make the bed

Laying sheets: face upwards, with a broken line in the middle, with both sides evenly attached, and the four corners of the sheets are flat and tightly wrapped (don't comb your hair by hand when making the bed to prevent it from falling into the sheets); Bedding: The reverse side is upward, the crease line coincides with the center line of the bed sheet, the upper end is spread to the top of the bed, and the drooping sides are symmetrical (when making the bed, replace the damaged or unwashed bed sheet in time).

Blanket laying: the upper end of the blanket is 25 cm away from the bed, and the drooping parts on both sides are symmetrical; Fold back the 25 cm bed sheet covered with blankets at the head of the bed as the quilt head; With a little force, put the drooping blankets on both sides together with the sheets under the mattress and wrap them tightly.

Pillow case: put the pillow core into the pillow case, align the four corners, flatten it and pat it loose, and replace it in time if it is damaged or stained; Pillows: put two pillows in the center of the bed, with the front facing upwards. The pillowcase mouth of the single bed is facing away from the multifunctional cabinet of the bed, and the pillowcase mouth of the double bed is opposite.

Bedcover: cover the whole bed from above the pillow, put the bedspread between two pillows and under the pillow, and fold it evenly. Except one side of the bed, the other three sides of the bedspread are symmetrical, not longer than the ground, and the corners are smooth.

Step 6 wipe away the dust

Wipe the bed board, chairs, windowsills, door frames, lamps and desktops with rags to achieve cleanliness and no foreign objects; Wipe the mobile phone with disinfectant; When wiping the lamp, check whether the wattage of the bulb meets the standard and whether it is damaged. If so, it should be replaced immediately. Ensure that all furniture and equipment in the room are clean and tidy; After wiping all kinds of objects, put the used tea, wine sets and guest items on the work car.

7. Check TV channels

Check and check TV channels; Check the function of multi-function cabinet.

8, sorting out the guest's belongings

Make guest supplies according to the specified quantity.

9. Close the window

Close the window; Check and tidy the curtains.

10, vacuum cleaning

Use a vacuum cleaner to suck carpet dust from the inside out along the direction; Don't ignore the bed, table, chair and the surrounding corners, and be careful not to touch the wall and indoor equipment; Clean carpet stains with detergent in time and accurately.

1 1, leave the room.

Put the cleaning supplies in the car; Wipe the door handle, turn off the lights, and conduct a security check on the gate.

12, register

Register the time of building the house.