The hotel booked by Meituan after 6 o'clock shows that it can't be returned. Can I return it?

Booking a hotel is the same as buying a special ticket. Some tickets with big discounts cannot be returned and changed. Because for agents who cancel after booking, most hotels will charge the room rate for the first night as a handling fee.

You can get a refund if you cancel your reservation a few days in advance. Because of the flight delay, you can provide the delay certificate of the airline to cancel the reservation free of charge and get a refund. If the holiday housing is tight, the reserved room is generally not refundable.

Consumers can negotiate with the hotel to solve the problem. If negotiation fails, you can lodge a complaint with the consumer association in accordance with the relevant provisions of the Consumer Protection Law to safeguard your legitimate rights and interests.

Extended data

Matters needing attention in hotel reservation:

1. Hotel rooms are generally reserved until 6 pm on the day of reservation, and may be reserved until 5 pm on holidays.

2. If the guest is late for other reasons, please call directly to book the room after the reservation is successful. Credit card guarantee or advance payment is needed in special periods such as exhibitions.

Due to seasonal changes, the room price may be inaccurate. Please refer to telephone consultation or final confirmation.