Traditional Culture Encyclopedia - Hotel franchise - Holiday Inn Express Mianyang Gaoxin

Holiday Inn Express Mianyang Gaoxin

Thirty-three tourists from Mianyang were invited to the hotel while visiting Jiuzhaigou, and stood up twice. However, the reason why the hotel didn't fulfill the agreement may be that there were too many tourists coming at that time, and others offered higher prices, so they didn't book rooms for the travel agency. This phenomenon is often seen in the hotel industry.

First of all, the Jiuzhaigou trip was cancelled by the hotel. Many tourists reported that they participated in Jiuzhaigou Tour during the National Day, but they were cancelled twice by the hotel. The hotel's behavior of breaking an appointment was posted on the Internet by tourists, which triggered a heated discussion among many netizens. Relevant departments have been involved in the investigation, saying that the incident was due to the lack of communication between the travel agency and the inn, which led to the fact that the inn did not reserve rooms for tourists, resulting in a large number of tourists not being able to stay normally and affecting the normal travel of tourists.

Second, talk about the hotel's behavior of breaking a promise. In fact, Jiuzhaigou Hotel broke the promise. This behavior is what most hotels will do. Many hotels always break their promises in order to make more money. Especially on holidays, many people clearly booked rooms on some platforms. When they arrived at the store, the hotel staff said that the room had been occupied by others, which made them unable to stay. In fact, I think this kind of behavior that violates the promise of the hotel should be severely cracked down and even given some huge fines. Because their behavior is not intentional, but intentional, in order to get more profits, the relevant departments should strictly investigate this behavior. Once verified, they should revoke the business license of the hotel or suspend business for rectification.

Third, personal suggestions I think the relevant departments should crack down on such hotels. After all, they did it on purpose. If the punishment is not strong enough, they may commit another crime, and the ultimate victim is the consumer. This behavior of hotels will not only arouse consumers' resentment, but also damage some rights and interests of consumers, which should be severely cracked down.