What should I do if my bank card is stolen?

How to handle the bank card theft: 1, call the bank customer service to report the loss and stop the loss;

2. Ask the bank about the way, time, place and account information of the other party, and write down the employee number of the customer service staff if necessary;

3. Take the bank card, relevant documents and my identity documents to the police station for registration, and then file a case with the criminal investigation department;

4. Negotiate with banks or third-party payment platforms based on the filed receipt;

If the problem remains unresolved, you can consult a lawyer for prosecution.

Legal basis: Article 52 of the Measures for the Administration of Bank Card Business: (5) The issuing bank shall provide card loss reporting service to cardholders, and shall set up a 24-hour loss reporting service telephone, and provide telephone and written loss reporting methods at the same time. Written loss reporting is a formal way to report the loss. And in the articles of association or related agreements, the responsibility for reporting the loss between the issuing bank and the cardholder is clearly stipulated. (six) the issuing bank shall explain the importance of the password and the responsibility for the loss to the cardholder in the articles of association or instructions for use of the relevant card. Article 53 Cardholder's rights: (4) After the procedures for reporting the loss of a debit card are completed, the cardholder is no longer responsible for the changes in the funds in the corresponding card account, unless otherwise decided by the judicial organ or the arbitration organ.