How to reply to negative reviews about hotel parking spaces

1. First of all, I'm sorry for bringing you a bad experience (sorry).

2. Secondly, the hotel does not have a parking lot because the location is too good, too close to the scenic spot, land is at a premium, and the surrounding parking lot planning facilities are insufficient (explanation).

3. Then a 24-hour valet parking service has been launched to meet the parking needs of guests. (Changed).

4. Finally, you can take a look at the recent reviews. No guests have reported that parking is difficult (check it out).