Traditional Culture Encyclopedia - Hotel franchise - Can't the hotel owner see the customer number when the customer books a room in the hotel through the US delegation or other procedures?
Can't the hotel owner see the customer number when the customer books a room in the hotel through the US delegation or other procedures?
Under normal circumstances, when customers make reservations on Meituan or similar programs, the platform will protect customers' private information, including their mobile phone numbers. Therefore, the hotel owner can't directly check the customer's mobile phone number under normal circumstances.
However, in some cases, the platform may share some customer information with the hotel, such as name and telephone number. To help the hotel provide better service to its customers. In this case, the hotel owner may know the customer's mobile phone number, but he must abide by the relevant privacy policies and regulations.
In short, customers can check the privacy policy when booking a room and confirm whether the hotel * * * enjoys personal information. If you have any questions or concerns, you can contact the platform or hotel directly for details.
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