How does the hotel let guests stay in Changxin?

Provide more humanized services and less routine things. Sometimes repeat customers come back to spend money because they trust this hotel, so they want their guests to stay forever new. First, start with serving employees, make employees feel at home, communicate with guests more, provide more convenience for guests' lives, trust guests and put them first. In addition, we should pay attention to the application of "last round effect" in daily service.

Let me add what I call the "last round effect".

The last round of effect plays a closing role in the whole service. For example, when a guest checks out, the cashier should say "Please walk slowly and welcome to stay next time". At this time, the staff are required to keep looking at the back of the guests until they are out of sight, because sometimes the guests may turn back when they walk to the door of the lobby. If he sees our staff still smiling at him, he will feel highly valued, and at the same time, he will leave a deep impression on the guests and enhance the status of the hotel in their minds.