What is the complaint telephone number of Tianjin Consumers Association?

The complaint telephone number of Tianjin Consumers Association is 123 15.

123 15 complaint handling process:

1, acceptance stage. Platform 123 15 shall, after receiving the complaint report, make a decision on whether to accept it or not within seven working days from the date of receiving the complaint, and inform the complainant.

2. Mediation stage. After being informed of the acceptance, the market supervision bureau will complete mediation for both parties within 45 working days. If no mediation agreement can be reached during this period, the mediation shall be terminated according to law. If you are told to terminate mediation and want to defend your rights again, you have to go to court.

3. At the same time, it should be noted that when initiating a complaint, the complainant's information, the respondent's information, the specific demands, the facts and the evidential materials must be provided in strict accordance with the regulations.

Legal basis:

Law on the Protection of Consumers' Rights and Interests Article 36 Consumer associations and other consumer organizations are social organizations established according to law to supervise goods and services and protect the legitimate rights and interests of consumers.