Traditional Culture Encyclopedia - Hotel franchise - How about the 24-hour hotel reception?
How about the 24-hour hotel reception?
Not so good.
24-hour hotel front desk work will be very heavy. First of all, the hotel front desk needs to have good customer service skills and be familiar with the hotel business process in order to better meet the needs of customers. Secondly, the hotel front desk needs to have good communication skills and good etiquette knowledge in order to better deal with customers. So it's not very good.
Hotel front desk is an important department of the hotel, which is mainly responsible for receiving guests, helping them check in and check out, and marketing activities of the hotel.
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