Traditional Culture Encyclopedia - Hotel franchise - Introduction of hotel service specialty in secondary vocational schools?
Introduction of hotel service specialty in secondary vocational schools?
The main content of "hotel room service" is the service provided by housekeeping department. Based on the services that guests can enjoy during their stay, this paper sums up two main services, namely guest service and cleaning service, and briefly introduces other services provided by housekeeping department. In the process of writing this book, we insist on integrating theory with practice, which has several distinct characteristics: first, we optimize the course content, focus on the "service" content of the guest room, and focus on cultivating the knowledge and skills that front-line waiters need to take up their posts immediately after learning; Secondly, paying attention to the cultivation of target readers' service consciousness and being close to the target readers' psychology can effectively guide readers' employment view; Third, information update and supplement; Finally, close to the teaching arrangement and match the teaching hours. This book is mainly used as a professional teaching material for tourism secondary vocational schools, and can also be used as a book for on-the-job training and self-study of hotel waiters.
② Introduction of Hotel Management Specialty
Most universities specializing in hotel management are purely theoretical teaching, which can no longer meet the demand of technical talents for hotel enterprise edition, so what is lacking now is technical hotel professional managers, so we must find the right school to study. At present, the school offers hotel management major to train professional managers. The purpose is better employment and school-enterprise cooperation.
Studying hotel management, whether you want to find a job in the future or have a better development in your career, you must choose the right school to have a good platform for employment opportunities. The school offers a major in hotel management to cultivate well-known hotels.
(3) It is useful to study in a secondary vocational school and major in hotel service management.
Of course, it is useful, because the hotel industry in our country is developing very rapidly, but the domestic senior management talents are very scarce. Don't you know that many high-star hotels employ foreign managers? A lot of money has been earned by foreigners, and their wages are very high. Can't we manage the hotel? Don't! We also have many excellent hotel management talents, but the development of such talents can't keep up with the development progress of hotels, so there is a talent gap. If you are a hotel management major, this is a good choice, because there is nothing profound about hotel management, not being an airplane cannon. As long as you have a solid foundation and are willing to work hard, you can do it well. Finally, I would like to remind you that if you want to grow up quickly, I hope you can learn English well, so that you can study in some famous hotel management companies abroad, which will help you improve your management ability and level quickly and pave the way for your future development.
(4) I would like to ask my friends, how is the hotel management major in secondary vocational schools?
Hotel management is one of the top ten hot industries in the world. Senior hotel management talents have been in short supply all over the world. People from China may be impressed by this. Most of the hotel employees we know in China are well-paid people. Hotel managers rank sixth among the top ten million-yearly salary occupations in China.
The hotel industry in North America is quite developed, which is closely related to the local economy. With good economic development, the company has many opportunities to expand its business, travel abroad and training opportunities; There is also a private holiday tour, and it is indispensable to stay in a hotel; The competition between hotels is fierce, and high-quality managers are needed.
However, few new immigrants in Canada are engaged in hotel management, mainly because they don't understand the industry. In fact, the employment rate in this industry is very high. Although the salary is lower than that of the IT industry, it is still ideal.
Hotel management industry is an industry dealing with people, and it doesn't need too many other professional and technical knowledge. As long as you are a very open and active person and like the work of dealing with people, then this industry is very suitable for you.
Especially in the hotel management industry, there is no age limit. The older you get, the richer your experience in dealing with people and the stronger your ability to handle things. For well-educated new immigrants from China, the hotel management industry is a good opportunity to do management simply and easily.
Hotel management covers a wide range, including star hotel management, international tourism business management, high-class restaurant management, casino management, golf course management, clubs and nightclubs, which are all very fashionable in recent years. According to my working experience in North America, it is easier for new immigrants to find a job as a domestic manager. There are many foreigners in the housekeeping department, which has certain requirements for the management level of managers, but the language requirements are not too high; In particular, the management of this department is trivial and needs careful consideration, which is suitable for China people. It was not difficult to find a supervisor position at first. 1-2 years experience, it is easy to find the opportunity to be a manager.
The course of hotel management is also very easy to learn. No matter what major you study, as long as you have enough confidence in solving interpersonal relationships, you have already succeeded halfway.
Professional prospect: Hotel management is one of the top ten hot industries in the world, and senior hotel management talents are always in short supply worldwide. In recent years, in the international talent market, hotel management talents are in short supply. With the 2008 Beijing Olympic Games, the 20 10 Shanghai World Expo and more and more international large-scale events to be held in China, the demand for tourism and hotel management professionals in China is increasing, so you don't have to worry about employment. It is predicted that by 20 10, senior hotel management talents will become the hottest high-paying class in the workplace. Domestic hotel employees are mostly high-paid people. Hotel managers rank sixth among the top ten million-yearly salary occupations in China. Hotels and tourism will become the pillars of Shanghai's service industry. At present, there are 17 international hotel management groups investing in or managing high-star hotels in Shanghai. The hotel industry is constantly expanding, and the demand for talents is also increasing. Thousands of international hotel management talents are needed every year. Within three years, there will be 800 hotels in Beijing, and there is a strong demand for senior hotel management talents.
I. Training objectives
This major trains secondary vocational and technical application-oriented professionals who support the Party's basic line, adapt to the front line of production, construction, management and service, and develop morally, intellectually, physically and aesthetically. Students are required to master the basic theory of economic management, the basic knowledge of hotels, restaurants and tourism, and have the basic management and service capabilities of hotels. After graduation, students mainly go to hotels, guesthouses and guest houses to engage in basic management, catering and room service.
Second, the professional training requirements
This major focuses on the cultivation of students' comprehensive quality, and mainly studies the basic knowledge of economic management and hotel theory. This major focuses on skills training. During the study period, students will receive skills training in hotels, restaurants and guest rooms.
Students can engage in the following jobs after graduation:
* All kinds of hotels, restaurants, hotel doormen, front desk receptionists and room service personnel;
* All kinds of tourism companies and tourism managers;
* all kinds of hotels, restaurants, hotel floor management, lobby management, consulting, exhibition and other work;
* All kinds of hotels, restaurants and commercial departments of hotels are engaged in business negotiations and external liaison services;
5. All kinds of hotels, restaurants and hotel business departments are engaged in market research, intelligence and information services.
Three, graduation should acquire the following knowledge and ability.
1, with integrity, perseverance, professionalism, responsibility and team spirit;
2. Have good professional basic knowledge, self-study ability and enterprising and innovative consciousness;
3. Master the modern service concept and understand the development trend of modern service industry;
4. Familiar with the business knowledge of the front office, guest room, catering, recreation and other departments of the hotel;
5, familiar with the principles, policies and regulations of the development of China's hotel industry;
6, with the hotel's front office, guest room, catering, recreation, exhibition and other management and basic service capabilities;
7. Strong computer operation, written expression, interpersonal communication skills and certain professional foreign languages.
Expression ability.
Fourth, the main disciplines
Introduction to hotel management
Verb (abbreviation for verb) main course
Modern hotel management, hotel psychology, introduction to tourism, front office service and management, catering service and management, dishes and drinks, hotel English, modern hotel marketing, hotel financial management, conference service and management, entertainment service and management.
Six, the main practical teaching links
* Social etiquette training
* Hotel English and Tourism English Oral Training
* Exhibition simulation exercise
Seven, the main professional experiments
1, catering service practice
2. Hotel marketing practice
3. Service and management practice of front hall and guest room.
4. Hotel internship
⑤ What do you mainly learn about hotel management in vocational high schools?
Hotel management mainly studies: modern hotel management, catering service and management, eight major cuisines, food carving, sugar version, western food, hotel financial management, hotel practical English and so on. Graduates can engage in industry management in star-rated hotels, tourism administrative departments, industry associations, travel agencies, tourism transportation enterprises, scenic spots, exhibitions and other units.
⑥ Is there a teaching plan for hotel service and management in secondary vocational schools?
There shouldn't be such lesson plans in schools, but there are such reference books in bookstores. You can go and have a look.
⑦ What does the hotel management major in secondary school do?
Hotel management is the hottest and most promising major. After all, it is the largest industry in the world. If you have internship or work experience, finding a job is not a problem. Generally speaking, learning hotel management requires patience, and 30-38 years old is the most suitable stage. The previous time was spent on study and practice. Experience is the key to the success of this industry.
Which secondary vocational school in Shenyang has the best hotel service and management major?
Shenyang Tourism School is a national key secondary specialized school under Shenyang Education Bureau. It has been rated as a national model school for standardization of spoken and written languages, a provincial model secondary vocational school in Liaoning Province, and a green school in Liaoning Province. The school has set up key demonstration majors in secondary vocational schools, such as tourism service and management, hotel service and management, foreign language tourism, Chinese cooking, western cooking, preschool education, aviation service, urban rail transit operation management, exhibition service and management, leisure sports service and management. The school is a designated unit of tour guide training in Liaoning Province and a designated unit of tour guide training in Shenyang. Graduates have been in short supply. Students enjoy state grants, that is, all students with rural household registration and non-agricultural household registration in counties and towns, as well as students with financial difficulties in urban families. The subsidy standard is 1.500 yuan per student per year. At the same time, students in Tieling, Fuxin and Chaoyang also enjoy the policy of Liaoning Province to support northwest Liaoning, and the funding standard is 5,000 yuan per student per year. Students can enjoy the basic medical insurance benefits of 654.38+10,000 yuan at most.
What major should I study as a hotel waiter?
Catering service major, because you are a waiter, not a chef. Generally speaking, there are only five most important points in catering service specialty: 1. Always smile at customers and pay attention to manners; 2. Any requirements put forward by customers should be met as much as possible, and thoughtful service should be provided; Don't quarrel with customers. Once you quarrel, you will be severely punished, and there will be some losses and troubles in the store. Even if the customer is unreasonable, you will tolerate it because you are a waiter. 4. Be extremely familiar with the environment in which you work, so that you can constantly change; 5. Pay attention to personal clothes, which need to be neat and comfortable. In short, if you want to be an excellent hotel waiter, you need to keep a good relationship with the old hotel staff. Ask if you don't understand, change if you don't understand, think if you don't understand, learn to endure if you can't study, because the hotel owner hopes that every employee can do this.
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