Traditional Culture Encyclopedia - Hotel franchise - Which department does the front desk of GreenTree Inn belong to?

Which department does the front desk of GreenTree Inn belong to?

Front Office.

The main tasks of the hotel front office are:

1. Receive and register new customers by phone, and those who forget to register are responsible;

< p>2. Do a good job in welcoming customers to check in, scan, upload and register their ID cards. When customers leave the store, they must also indicate it on the registration book;

3. Downloading of software other than for work is not allowed. To avoid causing the hotel reception computer program to crash;

4. If multiple customers check in, they are required to show their ID cards and upload the registration;

5. The cashier should prepare the customer's check-in ID card Scanning work, customers must show their ID cards when checking in;

6. The shift handover must be 10 minutes in advance and clock in on time;

7. Non-special guests must pay a deposit ( If it needs to be exempted, it must be reported)

8. The account details for the handover should be clear;

9. Use polite words and language standards at work;

10 , Strictly implement the hotel's rules and regulations!