Property was stolen while staying in the hotel. The hotel said the surveillance was broken. How can I claim compensation?

The hotel should bear certain liability for compensation, generally not exceeding 20% of the loss. After all, the loss was directly taken away by the thief. If negotiation fails, it can be settled through litigation. If the hotel monitoring is normal, don't take responsibility. According to the Consumer Protection Law and the Contract Law, the hotel can be sued because it did not provide relatively safe services and indirectly caused losses to consumers.