Hotel creativity ke

Hotels with different positioning have different practices. If the star rating of the hotel is not high, there is no need to make it so complicated.

There are several ways to welcome guests in five-star or platinum five-star hotels.

Welcome drink. Generally speaking, the resort hotel will provide a fancy cocktail after the guests check in.

Welcome fruit plate, put in the room when you check in.

Welcome letter from the general manager, prepared in advance, in the guest room.

Before going to bed, the room service will help the guests to close the curtains in advance, lay the corner of the bed, put slippers on the bed, put the chocolate before going to bed, and adjust the lights to the right light around 6 pm.

For vip, the front desk should ensure that every staff member can remember the guest's last name and stop working or greet the guest.

If the guest leaves contact information, be sure to pay a return visit after the guest leaves the store.