Traditional Culture Encyclopedia - Hotel franchise - The employment mode of Hilton Hotel Group Company

The employment mode of Hilton Hotel Group Company

In Hilton's hotel kingdom, many senior staff are gradually promoted from the grassroots level. Because they all have rich experience, their management is excellent. Hilton has great trust in everyone who has been promoted, so that they can give full play to their talents in their respective posts and work boldly and responsibly. If some of them make mistakes, he often calls them to the office alone to encourage and comfort them first and tell them: I made bigger mistakes at work that year, and your little mistakes are nothing. Anyone who works will inevitably make mistakes; Then, he helps them objectively analyze the causes of the mistakes and find out the solutions to the problems together. The reason why he takes a tolerant attitude towards the mistakes of his subordinates is that he believes that as long as the decisions of senior leaders, especially the general manager and the board of directors, are correct, it will not affect the overall situation if employees make some small mistakes. If you blame blindly, it will hit the enthusiasm of some people and fundamentally shake the foundation of the enterprise. Hilton's principle is to make all his managers trust and be loyal to him, and be conscientious and responsible for their work. It is because of Hilton's trust, respect and tolerance for subordinates that the company is full of harmonious atmosphere and creates a relaxed and pleasant working environment, which makes Hilton gain two magic weapons in management-team spirit and smile. Hilton's experience of fighting in Europe during World War I made him deeply understand the importance of team spirit to an organization. Later, someone asked him why he introduced team spirit into hotel management. He replied: I learned it when I was a soldier. Team spirit is a sense of honor and mission. Wages alone can't improve the enthusiasm of shop assistants. Hilton always treats each other with sincerity, develops team spirit, and binds everyone into a rope, whether it is between the start-up stage and partners, or between enterprise operations and employees. Facts have proved that this spirit is very important to Hilton's career. Whether it was the lack of funds during the construction of Dallas Hill or the difficulties during the Great Depression, Hilton was able to tide over the difficulties and team spirit played an important role. The foundation of all this is Hilton's honest and trusted way of employing people.