What modern means and methods can be used for hotel management?

On-site management is a kind of management method for immediate management according to the needs of on-site problems. On-site management is a kind of random management, and its management level and quality are mainly determined by managers' personal knowledge, experience, mood and psychology, which is largely related to managers' personal interests, hobbies, abilities and charm.

Second, efficiency management.

Including planned management, standardized management and efficiency control.

Third, management by objectives.

The following problems should be paid attention to in the application of management by objectives in hotels.

(1) The organizational goals are agreed, so the tasks, responsibilities and sub-goals that each department and everyone should undertake should be decided according to the overall goals of the organization;

(2) The hotel should take the overall goal and sub-goals as the basis for the tasks and assessment of departments, teams and individuals, and all activities of the hotel should also focus on these goals, so that employees can change from performing their duties to achieving their goals.

(3) Due to the complicated management mechanism, working methods and working procedures of MBO, it is not easy to achieve if the quality of hotel employees is not high. Therefore, hotels should pay attention to improving the quality of employees when using this method;

(4) When hotels use MBO, if all departments of the hotel are poorly coordinated or let themselves go, it will easily lead to unbalanced hotel management and development, or even out of control.

Fourth, cost management.

The application methods of cost management in modern hotels mainly include:

1. Chain operation

2. Value engineering

The application of value engineering method in hotels includes:

(1) Determine the objectives and research objects of hotel value engineering.

(2) Collect relevant information.

(3) Value analysis and function evaluation.

Verb (abbreviation of verb) strategic management

The application of strategic management methods in hotels is mainly reflected in:

(1) business analysis

(2) Competition analysis

(3) Strategic reorganization

Sixth, flexible management.

The application of flexible management methods in hotels includes:

(1) management information system

(2) Flexible manufacturing and agile manufacturing

(3) Inter-departmental group

Seven. Knowledge management

The application of knowledge management methods in hotels includes:

(1) knowledge agenda

(2) Knowledge base

(3) Intranet

(4) knowledge alliance

(5) knowledge supervisor or knowledge director

Eight. innovation management

(1) Establishment of R&D management organization

(2) Innovation team or innovation team

(3) Innovation Fund

(4) management innovation

Nine. Computer management

(1) Application of Computer Management System

(2) Modern hotel front desk computer management system

(3) Hotel backstage computer management system