Traditional Culture Encyclopedia - Hotel franchise - What positions are there in the hotel? Be specific. What does each position mean?
What positions are there in the hotel? Be specific. What does each position mean?
The question asked by the landlord cannot be answered in a few words. 100 jobs:) Usually hotels are basically divided into 8 departments. Front Office (also called Front Office), Housekeeping Department (also called Housekeeping Department), Catering Department, Sales Department, Finance Department, Personnel Department, Engineering Department and Security Department. Every big department has several small departments. The front office consists of reception desk, business center, reservation department, telephone room, concierge department, motorcade, executive floor, guest relations department and shopping center. The housekeeper part is the floor guest room, public area (including garden), laundry room, gym, etc. Some of them will belong to the front office, and some will enter the sports department independently. The catering part includes Chinese food, western food, banquet and special restaurant, bakery, housekeeping department and kitchen. The sales department is divided into marketing department or public relations department or communication department, art designer and sales department. Some hotel sales departments also manage the reservations department. The finance department is divided into general ledger, cost control, cashier operation department, computer room and purchasing department. The personnel department is divided into personnel recruitment, labor and training, staff canteen and dormitory management, etc. The engineering department is divided into weak current, strong current, heating and ventilation, carpentry elevator, TV, and duty engineer. The security department is divided into public security patrol and fire monitoring.
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