Compensation for failure to check in due to hotel breach of contract

In today’s era, the use of the Internet has spread to all aspects of life, including hotel reservations, which are basically operated by the Internet. The traditional reservation model has been replaced. If you can’t check in after booking a hotel online, You can file a claim with the merchant. So, how do you compensate for being unable to stay in a hotel? Let’s find out below. 1. How to compensate for the inability to check in at the hotel. According to Articles 14 and 15 of the "Contract", the booking information published by the hotel online can be regarded as an offer. Consumers can book a room without submitting a guarantee. After receiving the successful reservation system information , the contract between the consumer and the hotel is established. If a hotel booked online cannot be checked in, the hotel's behavior is a breach of contract. According to the relevant provisions of the contract law, the hotel should compensate the consumer for actual losses. Consumers should take screenshots of order information, retain evidence, and file complaints with relevant departments. It is recommended that consumers should safeguard their rights rationally when encountering disputes and act in accordance with the contract. In particular, they should read the compensation terms clearly before booking. 2. Things to note when booking a hotel online: 1. Hotel rooms are generally reserved until 6:00 pm on the day of booking, and may be reserved until 5:00 pm on holidays. 2. If the guest arrives late for other reasons, please call directly to reserve the room after the reservation is successful. During special periods such as exhibitions, you need to provide a credit card guarantee or pay the room fee in advance. 3. Room prices may be inaccurate due to seasonal changes, please consult by phone or final confirmation. 4. Hotels that require credit card guarantees have different requirements for cancellation of reservations. If you cancel within the valid working days required by the hotel, it is OK. Otherwise, the reservation will not be canceled. If you fail to check in, the corresponding room fee will be deducted from your credit card. 3. Does the hotel need to compensate if it transfers the reserved room to someone else? The hotel should not only compensate for the loss, but also return double the deposit. Article 44 of the Consumer Rights Protection Law stipulates: “If an operator provides goods or services that cause damage to consumers’ property, they shall repair, redo, replace, return, replenish the quantity of goods, and refund the payment and services according to the requirements of the consumers. Article 107 of the contract also states: “If a party fails to perform its contractual obligations or does not perform its contractual obligations in compliance with the agreement, it shall bear the liability for breach of contract such as continuing to perform, taking remedial measures, or compensating for losses.” Contract Article 115 stipulates: "The parties may agree in accordance with the Guarantee Law of the People's Republic of China that one party shall pay a deposit to the other party as a guarantee for the creditor's rights. After the debtor performs the debt, the deposit shall be used as the price or recovered. The party who paid the deposit shall not fulfill the agreement. If the party that receives the deposit fails to fulfill the agreed debt, it shall return double the deposit.” The above is a detailed introduction to you about how to compensate for the inability to check in at the hotel. To sum up, I would like to remind you. , due to the current popularity of the Internet, the traditional sales model of hotel rooms has gradually faded, and online booking has become the main method of hotel room sales.