Sample speeches for outstanding employees in the catering department (selected 5 articles)

The way to write a speech is relatively flexible and can be different according to the content of the meeting, your thoughts after an incident, needs, etc. In today's social life, more and more people will use speech scripts to refer to the speech scripts they need! The following is the "Sample Speeches of Outstanding Employees in the Catering Department (Selected 5)" compiled by me for your reference only. You are welcome to read this article. Article 1: Speech example for outstanding employees in the catering department

Dear leaders:

Good afternoon everyone!

I am very grateful to the department and team leaders for trusting me and arranging for me to participate in the "Staff Style Speech Contest" organized by the hotel. It is not only a concern and love for my personal growth, but also a test for my work. The display of supervision and life is a high priority and support for the work of xx Huatian Hotel. I will use the opportunity of this speech to carefully review and examine my work and life attitude in fulfilling my responsibilities, sincerely listen to the deliberations and criticisms of superior leaders, continue to improve my work, and better perform my responsibilities.

August 23, XX was an unforgettable day. This day is the most profound in my mind. Because on this day I came to xx Huatian with hope on my back, I became a member of this warm family and was warmly welcomed and treated with sincerity by my leaders and colleagues. At this moment, I am full of pride and pride.

I am an employee of the catering department and an ordinary chef. My job is not in a stove with a bright flame, nor in a stall that directly serves customers. I am an ordinary side dish worker. There is no distinction between high and low in the profession, and the same is true for the position. I have maintained my position. My good mentality stabilizes my performance in my work, because I am full of confidence in myself, life, and the future. That is because I always have a firm belief in my mind.

I have been telling myself: "There is only one reason for failure, and that is giving up halfway! There is only one criterion for success, and that is unswerving and unremitting efforts!"

There is a belief deep in everyone's heart that encourages you to succeed. Because only faith can uproot the giant trees that hold up the sky, lift up the indifferent life, expose many souls, and have the patience to wait for the light of day when the long night comes.

I use my faith to continuously influence the people around me, so that they can also be infected with the glory of shouldering historical responsibility. Chapter 2: Sample speech for outstanding employees in the catering department

Dear leaders and colleagues:

Good afternoon everyone!

I was very excited when I walked up to this competition podium. We should thank the hotel leaders for their good intentions in cultivating talents. The last competition situation seemed to have happened yesterday. The competition induction speech made me win again. The opportunity to exercise has made me grow very quickly. My personal courage, eloquence, and temperament have all improved significantly. I feel much more confident than before. I hope that every employee can cherish the opportunity and bravely stand on the stage to participate in the competition. Whether you succeed or fail in giving a speech, you will gain a lot.

I am xx. After the last competition speech, I think everyone has a rough understanding of me. If I continue to introduce myself again and again, it will be a waste of everyone's precious time. If you still If you don’t know me or don’t understand me, let’s communicate more in private. Okay, let’s get down to business. Today I’m competing for the position of Catering Department Manager.

I am full of confidence in competing for this position. The development of hotel catering requires the influence of catering culture. As a catering department manager, I must shape this culture and change the employees' ideological concepts from "I want to do it" to "I want to do it" I want to do it", serve the guests with a good attitude and enthusiasm, let the guests eat delicious dishes and taste the food culture. I believe that advanced management concepts will make it easier for the hotel and catering department to achieve results. The focus of my work will be In terms of "work attitude and service concept", if I can succeed in the election, I will start from the following points:

1. Correct work attitude and establish a new trend in the industry

Past Some operators believe that food quality comes first and service quality comes second, but practice has proven that service comes first and food quality comes second.

Suppose that a table of very rich and delicious dishes is served by a restaurant staff member who is not very motivated. She has a straight face, says nothing, and has an attitude of whether you want to eat or not, and there is no wine in the glass. Add it in time, but don't replace it when the bone plate is full. Do you think what kind of atmosphere it will be? Even the most high-quality guests don't want to come back a second time. Only when the kitchen and floor cooperate well and make up for each other's shortcomings in work can the advantages of the entire catering be brought into play. Therefore, we are required not to bring personal emotions from life into work. As soon as we enter the workplace, we must wholeheartedly Serving customers with all your heart means having a good work attitude.

Enthusiasm, initiative, and smile are the working attitudes we should have towards our customers. The charm of smile is the cheapest investment in the world, but it can get rich returns. Smiling is a symbol of self-confidence. Smiling is a full display of etiquette. Smiling is a reflection of living in harmony. Smiling is a sign of mental health. We can tell a joke every day in the pre-work meeting to adjust everyone's mentality and smile in front of the mirror for one minute every day. Smiling is the basic quality of our service staff. We need to bring smiles to our customers and colleagues.

A good work attitude and service awareness require continuous training of employees and the exchange of experiences among employees. The education of employees’ service awareness must be timely, conducted anytime and anywhere, and evaluated in the department Advance, learn from the advanced, advocate mutual help and help each other, and jointly improve the team awareness so that the catering department employees can provide better customer service. Only first-class employees can provide first-class service. When guests dine in a hotel restaurant, they care about the quality service provided by the employees and do not care who the catering department manager is. Our concept should be that employees serve customers and managers serve employees, so the real It is all the employees who leave a deep impression on customers, not managers. The manager's job is mainly to manage and coordinate employees so that employees can perform better towards customers. I believe I can lead this team well.

2. Service must be personalized and service is not a slogan

Our hotel industry cannot keep service in the slogan stage. "The customer is God" is a slogan and "the customer is always right." "It is also a slogan, "Customers are God." It is good if we can treat customers as brothers. We must pay attention to customers, truly put customers in our hearts, serve customers with heart, constantly introduce new things, and attract customers to come back, so that we can have a large number of customers.

Our domestic catering services lack subjective initiative, pay attention to every service detail, and promote mutual help and mutual progress among employees, so that new and old employees have the same level of customer service. , take the initiative to guide guests to consume, introduce certain special dishes and tell them the best way to eat them, for example, certain dishes need to be eaten hot, drinks are more delicious with ice cubes, etc. When introducing dishes, take a step back to avoid spittle on the dishes. When the customer checks out, if a certain dish is not moved with chopsticks, we need to ask the customer whether it is not to their taste, let the customer make comments and say that he is welcome to taste it again next time. Some business guests are too embarrassed to offer to take it away for the sake of face. Our employees should take the initiative to encourage guests to take away food and eliminate waste.

The development and growth of an enterprise cannot be separated from the corporate culture. There is nothing we can do if we lose customers because the hardware does not meet the customer's requirements. It is unforgivable if we lose customers because the software service is not in place.

3. The dishes should be tasteful and the food culture should be reflected in the food.

Cultural marketing does not necessarily require a lot of investment. The clever design of some subtle details will also show the ingenuity of the hotel staff. . The popular foreign "menu literature" is an excellent example, which uses menus to better promote the hotel's business philosophy and features. To show the difference of the hotel in small places, we start with designing a beautiful and distinctive menu. We make our menu more personalized by printing colorful seafood patterns or patterns of some signature dishes to give guests the feeling of a menu. They are all so exquisite and beautiful, and the dishes must be delicious.

Using various shells to serve dishes is very coastal. If you link these dishes with marine culture, give a nice name, make up a touching story, and then incorporate " According to the legend of the name "Tianhu", paintings of marine life are hung in the restaurant, and its name, characteristics and ornamental value are introduced in detail, which fully reflects the cultural characteristics of our seaside hotel. Showing the hotel catering culture is also the independent intellectual property rights of our hotel.

Theory and practice are like a person walking on two legs. I have been constantly learning advanced hotel and catering management knowledge and advanced service concepts at home and abroad. Having theory but not practice is like walking on one leg. I hope everyone will give me some advice. My other leg - practice, let me run with both legs and contribute to the development of the hotel. Please believe in my ability. This concludes my speech, thank you all. Chapter 3: Sample speech for outstanding employees in the catering department

Dear leaders and dear colleagues:

Good afternoon everyone!

In a market economy environment, enterprises must follow the most basic business principles to survive and not rely on excuses. Real business principles rely on results to survive! Only by exchanging results and letting the results speak for themselves can enterprises survive and develop! Similarly, for us personally, only by using results to speak for ourselves can we gain the recognition of our leaders. If the employees of a company can insist on being results-oriented and clarify their goals, then this company will definitely be in an invincible position. Similarly Employees will also realize their own life value.

To give a simple example, our restaurant department has a routine of wiping the dirty tables after guests have finished their meals every day. However, when the department leader or quality inspector came to inspect, they still found stains on the table. When it comes to oil stains, we always say nonchalantly, "I've already wiped it!" Yes, we have indeed wiped it, but what's the result? The result is that despite all the effort and time, the effect is the same as without wiping, and there are still oil stains. Think about it, what's the point of doing this? Leaders are more concerned about you doing this thing well, rather than you doing it. What they want is a "clean" result that meets the standard requirements. Therefore, only those who provide more results for the enterprise are the talents that the enterprise needs. No matter which company we go to, only by providing results can we exchange rewards and adapt to the fiercely competitive society.

For our business, the same is true. In our hotel service industry, customers are always God. Guests will not listen to your excuses. What they want is always your results! What we want to do is to provide customers with satisfactory results. Once, xx company did not deliver the scented towels, and we did not take any measures. As a result, the guests were not given scented towels when the meal was served. When the guests asked why there were no scented towels, we explained to the guests that we were sorry. The customer was

Because xx company was out of gas, xx was not delivered. Although the guest didn’t say anything, there was a trace of displeasure on his face. There were no scented towels at the banquet, and our service level suddenly dropped. The customer will not listen to those reasons. In his eyes, our service is not in place, not perfect, and cannot meet his grade requirements, instead of complaining with us about other things. Maybe it's just a small detail, but it is possible that we will lose this customer, or even spread the word to other customers, causing us to lose the entire customer base.

I believe that surviving by results is not just an empty talk. It is not only the survival rule for us as human beings, but also the fundamental way for an enterprise to remain invincible. Only work in a down-to-earth manner, constantly provide results for the company, provide results for customers, speak with results, and exchange with results.

With the consciousness of surviving by results, let us change our previous shortcomings, improve ourselves and the enterprise, so that we can achieve a double harvest of individuals and enterprises! Chapter 3: Sample speech for outstanding employees in the catering department

Dear leaders and colleagues:

Good afternoon everyone!

I am xx from the catering department of this hotel. As a member of this big family, I am honored to be able to speak here on behalf of the outstanding employees. First of all, on behalf of all the outstanding employees who have won this honor, I would like to express my sincere gratitude to the caring We would like to express our heartfelt thanks to the leaders at all levels who support us!

Sincere greetings to our new and old customers who support us!

I would like to pay high respect to my colleagues who work side by side!

I started working in the hotel on x, month x, 20xx. During the period of time since I started working in the store, I have completed various tasks seriously under the leadership of the leaders!

And in June 20xx, I was recognized by the leader and promoted to the position of team leader of the dish delivery team. At this time, I know that today’s results will be my starting point for tomorrow. I will not be complacent. I will not be arrogant and complacent. I know that I still have many shortcomings. I will strive to improve myself, constantly improve myself, and repay my leaders and the hotel with better results.

At this time, I said to myself that in the days to come, I and the members of this group will work better and more resolutely to complete each work target under the leadership of the leader.

To continuously improve the combat effectiveness of the members of this group, thereby achieving a qualitative leap!

The blooming red plum heralds a good harvest, and the return of spring will warm the earth. Let us welcome the arrival of the New Year. We will continue to work together, unite and cooperate, forge ahead, and work hard in our respective jobs. Let us continue to write new chapters, let us let go of the dreams in our hearts and unleash the power of youth. We have reason to believe that the future of Tongxiang Yinyuan Hotel will be even more exciting!

Finally, please allow me to express my heartfelt thanks to you all again, and wish you all prosperity, peace, prosperity, health and happiness in the new year.

Thank you all! Chapter 4: Speech example of outstanding employees in the catering department

Dear leaders and colleagues:

Hello everyone, I am very proud to be rated as an outstanding employee of xx hotel. Achieving such results is inseparable from the care, love and help of my leaders and colleagues, coupled with my hard work. I came to the big family of XX Hotel and watched it grow for several years. She has flourished and grown vigorously. It is because of her that I have tempered my will to be what I am today. Today's honor is the affirmation of my leaders and colleagues.

I work as a cashier in a restaurant, and I know that I have a heavy responsibility. Not only do I have to receive every guest who comes to order, I also have to do every checkout job, and I have to do it accurately. , the bar is a window of the restaurant, your words and deeds are directly related to the image of the entire department, and it is also an example for other employees. The cashier work is indeed complicated, and it is indispensable for both big and small things. It can be said that it is the core of the entire department. At the central hub, when receiving a work assignment, you should first contact the head chef immediately, and then pass it on to the chef. Then communicate and coordinate with the restaurant foreman, arrange the schedule reasonably, and do a good job in every reception. The reason why, every day I should keep a clear mind, full emotions, and optimistic attitude, and I should not let any distracting thoughts enter my heart. I remember one time, the guests in the restaurant were leaving one after another, and only the guests in one private room were left in full swing. , about 10 o'clock, a guest was blushing, walking in the "eight" way, and suddenly stood in front of the bar and said loudly: Waiter pays, I quickly went up to him and said: "Sir, please wait a moment," and immediately ordered other people I poured a cup of tea for the guest to sober up. Suddenly the guest got angry and said: Is there any discount? Call your manager. At this time, I patiently explained to him, told him what was discounted, and explained to him one by one, no. When I thought about it, the customer took out a wad of money from his bag and threw it on me and said, "Take it and count it." At that time, I felt very sad and aggrieved. I thought that the customer must be drunk, so he shouldn't care about it, and he couldn't care about it, so he had to bend down. Pick up the money one by one, smile at the guest and say: "Thank you!" Then hand the change and invoice to the guest. Unexpectedly, the guest left one yuan when he left. He didn't say anything, took a sip of tea and left. One dollar, what does it mean? I think it's very important, because the guest leaving with satisfaction is his recognition of my work, and one dollar Money is encouragement to me, giving me more confidence and confidence. This is the purpose of service. As I walked home, everything that had happened before echoed in my mind, and I was secretly happy. I suddenly felt that this job was very meaningful and important to me. I no longer had any worries and did not want to give up on it.

Looking back on the past, scenes of the past came to my mind. Every day, I was alone under the stars and the moon, in the wind and in the rain. I remember once, there was a very important event in the hotel during those days. I was unable to get off work normally due to reception duties, and there was no one to take care of the children at home, so I had to leave the children at home alone. Before leaving, I just said, "Baby, be obedient. You can play at home by yourself. Dad and Mom will go home after get off work. You are not sensible." The child just nodded innocently. Looking at the child's immature expression, my heart was very tangled. I held back my tears and smiled at the child before leaving. Along the way, I felt very conflicted and uncomfortable. I felt that the child was too pitiful. I didn't dare to think about what would happen to my child at home alone. I thought about arriving at the hotel unknowingly and watching my colleagues working nervously and orderly. I felt that I should adjust my mentality. Since I chose the hotel career, I should do it well. Xiaojia, take care of everyone. It is time to live up to the trust of the leader, do the job at hand without thinking too much, and just start a new day of work. Time passes minute by minute, and the worries just now have long been forgotten, and I have been working until very late. Night.

After work, I rushed home. Thinking that my child was alone at home, the anxiety came to my heart again. Finally I arrived home, and saw that the door was ajar. My heart was in my throat again. When I went out, the door was clearly open. It was closed. I didn't have time to think too much. I walked into the house and saw nothing unusual. My daughter was already asleep on the sofa. At this time, I couldn't restrain myself anymore and burst into tears. I thought my daughter didn't know what she was waiting for at the door. How many times have I looked around when my mother came back? Fortunately, my daughter did not go out alone or meet bad people. I dare not think about it anymore. How much I blame myself as a mother for not taking good care of the child and abandoning her for work. At this time, the child woke up When she saw that I seemed to have forgotten her previous unhappiness, she jumped into my arms and smiled happily. Looking at her innocent smile, I felt a little relieved and held my daughter tightly in my arms...

This time I can be rated as an outstanding employee. This is the hotel’s recognition of my personal work ability and achievements, and it is also an encouragement to work better in the future. I also firmly believe that I will definitely do my best in my future work. The development of the hotel makes me grow, the leadership's concern makes me feel happy, and our joint efforts make the hotel more brilliant.

Now I am extremely honored. Although the honor is given to me personally, I feel that I am just a representative of many hotels who have not received this honorary title with me. Any guest's praise and praise are closely related to the hard work and sweat of the hotel's members in different areas. Therefore, I sincerely want to say: "Excellence belongs to me, and it belongs to all hotel employees." I have not done anything for the hotel. I have made great contributions, and I have not achieved particularly gratifying achievements worth showing off. I just try my best to do the work that belongs to my position, do my best to complete every reception, sum up experience, learn from experience, and strive to improve my work. I did better every time, got along well with my colleagues, and cooperated happily. Despite this, my efforts were recognized by the hotel. This selection event of the hotel also conveyed and explained to every employee that as long as you pay, you can do everything. Do your job well and it will pay off. Therefore, I think working in a hotel, whether you do your job down-to-earth, satisfy guests with a serious and responsible sense of service, or become the backbone of the hotel with excellent and solid comprehensive qualities, is excellent. Chapter 5: Sample speech for outstanding employees in the catering department

Dear leaders and colleagues:

Good afternoon everyone!

I am xx from the catering department of this hotel. As a member of this big family, I am honored to be able to speak here on behalf of outstanding employees. First of all, on behalf of all the outstanding employees who have won this honor, I would like to express my sincere gratitude to Caring We would like to express our heartfelt thanks to the leaders at all levels who support us!

Sincere greetings to our new and old customers who support us!

I would like to pay high respect to my colleagues who work side by side!

I entered the hotel to work on x month x, 20xx. During the period of time since I started working in the store, I have completed various tasks seriously under the leadership of the leaders!

And in June 20xx, I was recognized by the leader and promoted to the position of team leader of the dish delivery team. At this time, I know that today’s results will be my starting point for tomorrow. I will not be complacent. I will not be arrogant and complacent. I know that I still have many shortcomings. I will strive to improve myself, constantly improve myself, and repay my leaders and the hotel with better results.

At this time, I said to myself that in the days to come, I and the members of this group will work better and more resolutely to complete each work target under the leadership of the leader.

To continuously improve the combat effectiveness of the members of this group, thereby achieving a qualitative leap!

The blooming red plum heralds a good harvest, and the return of spring will warm the earth. Let us welcome the arrival of the New Year. We will continue to work together, unite and cooperate, forge ahead, and work hard at our respective jobs. Let us continue to write new chapters, let us let go of the dreams in our hearts and unleash the power of youth. We have reason to believe that the future of XX Hotel will be even more exciting!

Finally, please allow me to express my heartfelt thanks to you all again, and wish you all prosperity, peace, prosperity, health and happiness in the new year.

Thank you all!

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