What can the hotel do to reassure its guests?

Before staying in a hotel, customers usually need to check the lighting of the room, and rooms with good lighting effect are more and more popular with customers. Clever use of lighting can make hotel rooms cleaner and brighter. Moreover, if the towels, cups, pillows, alarm clocks and other equipment in the guest room are perfect, it will also affect the customer's satisfaction with the hotel. Perhaps the old and new furniture and equipment in the room will not affect the cleanliness, but as far as customers are concerned, they will subconsciously feel that the old room supplies, especially furniture, convey unclean information. Judging whether a hotel room can be clean usually depends on whether there are traces left by others, which can easily convince customers that the room supplies are not cleaned. These marks include hair bundles left in the air or on the bed, messy dishes in the corridor and so on. The cleanliness of hotel staff is also very important. When customers check into the hotel, if they can see the cleaning staff walking around cleaning the hotel, they will naturally feel that the hotel and rooms are clean and tidy. Hotel staff should also keep clean and tidy, which will help to enhance the overall image of the hotel. The color of the hotel room also has a certain influence on the impression of cleanliness. Generally speaking, customers prefer beige and cream colors, while colors that are too dark or too bright are not very interesting. The smell of hotel rooms is also very important, and there should be no musty smell or obvious perfume smell. It is best to use lemon fragrance in the bathroom and mixed fragrance in the bedroom. In addition, opening the window after cleaning can also ensure the indoor air is fresh. Hotel room supplies, such as room service car, room trash can, etc. , should ensure that the goods and equipment intact and timely maintenance of faulty equipment, otherwise it will directly affect customer satisfaction. Fix it in the shortest time. Otherwise, even if the guest room looks clean, the guests will still feel uncomfortable and affect their satisfaction.