Traditional Culture Encyclopedia - Hotel franchise - The hotel has just been renovated and opened a room for guests. How to complain?
The hotel has just been renovated and opened a room for guests. How to complain?
First of all, we must control the renovation time, such as starting work later in the morning. Secondly, you can consider placing a warm reminder board in the hotel lobby to apologize for the inconvenience caused to the guests. Thirdly, according to the situation of the hotel, give appropriate compensation (fruit, buffet coupons, concessions) to the guests who complain or are affected. Moreover, all employees should know the decoration location, start time and end time so as to explain their work to the guests.
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