During the epidemic, many travel platforms supported free refunds of hotel orders in high-risk areas.

Qunar. com Com, Ctrip, and Tongcheng Travel announced that all hotels with domestic epidemic risk level of medium and high risk areas can cancel their orders free of charge during July 28th to August 1 1 2002. The specific list is as follows:

Hotel orders in high-risk areas can cancel hotel products free of charge. Qunar. com announced that hotel orders in Nanjing, Jiangsu Province, Chengdu, Sichuan Province, Dalian, Liaoning Province, Shenyang, Mianyang, Ruili, Zhangjiajie and Fenghuang County, Hunan Province were booked through Qunar. The booking date was before 202 1 (inclusive), and

Ctrip's cancellation measures show that the check-in date is from July 26th to August 1 1, and the hotel is in a medium-high risk area, so you can apply for free cancellation due to the epidemic, and the losses caused by the cancellation of the order will be borne by the platform. If the current residential area belongs to the medium-high risk area and it is impossible to travel to other cities, you can also contact customer service to apply for free cancellation, and the losses caused by cancellation in the order will be borne by the platform.

According to the cancellation measures of Tongcheng Hotel, the hotel orders in Nanjing, Chengdu, Dalian, Shenyang, Mianyang, Ruili and other areas with high epidemic rates will be cancelled or changed before July 28th (including July 28th), and the check-in date will be between July 28th and August 28th. 1 1, and Tongcheng is free for users. The economic losses caused by the return and modification of orders shall be borne by the platform.

Tongcheng Travel also promises to book through Tongcheng Travel Platform before July 28th (inclusive), and the hotel orders in Zhangjiajie and Fenghuang County with the check-in date of July 28th to August 3rd1will also provide users with a free refund if they are cancelled or changed due to the epidemic. The economic losses caused by the return and modification of orders shall be borne by the platform.