Traditional Culture Encyclopedia - Hotel franchise - Someone knocks at the hotel at night. Is the hotel responsible?
Someone knocks at the hotel at night. Is the hotel responsible?
Legal basis: Article 18 of the Law of People's Republic of China (PRC) on the Protection of Consumers' Rights and Interests, business operators shall ensure that the goods or services they provide meet the requirements of protecting personal and property safety. For goods and services that may endanger personal and property safety, consumers should be given a true explanation and a clear warning, and the methods of correctly using goods or receiving services and the methods of preventing harm should be explained and marked. Operators of hotels, shopping malls, restaurants, banks, airports, stations, ports, theaters and other places of business shall fulfill their obligations of safety protection for consumers.
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