Can Wuwei Orange Hotel cancel the reservation due to the epidemic?

Yes.

Affected by the epidemic, if you don’t check into the hotel you booked in advance, you can ask the hotel to refund all the room payment. However, if you have already checked into the hotel, in this case, you cannot let the hotel check out for free. In the case of no-show, because the outbreak of the epidemic is a force majeure factor, the booker can terminate the booking contract at any time.

I had booked a hotel before the epidemic prevention and control, but then the road was blocked due to the outbreak. When I could no longer stay in the hotel, the hotel refused to give me a full refund. Yes, you can complain directly to relevant departments such as the Consumer Association or the Industrial and Commercial Bureau for this kind of behavior of the hotel.