Work plan of quality inspection department

The footsteps of time are silent and pass by inadvertently. I believe everyone is full of expectations for the upcoming work and life! Now let's make a good plan. But what should the work plan write? The following is a model essay (generally 5 articles) about the work plan of the quality inspection department that I carefully arranged. Welcome to read the collection.

Work plan of quality inspection department 1 In order to improve the work efficiency of quality inspection department, clarify the direction and focus of quality inspection work of quality inspection department 20xx, improve the overall quality and professional level of employees in quality inspection department, and clarify the specific responsibilities and work objectives of each employee in the department, the annual work plan of quality inspection department 20xx is formulated, with the following contents:

I. Formulation of management system

1. The first draft of the management system and responsibilities of the quality inspection department should be completed in February, and implemented first.

2. Complete the text documents of inspection specifications, inspection standards and detailed rules in mid-April, and submit them to the leaders for approval.

3. Clarify the responsibilities and division of labor of personnel in the quality inspection department (including the inspection process and steps of incoming materials, semi-finished products, finished products, electronic and electrical equipment and various parts, etc.). ).

4, clear quality inspection department personnel assessment standards (text file).

Second, strengthen product inspection and sampling.

1, in order to ensure the product quality, we must first strengthen the incoming inspection of raw materials, and the incoming of raw materials is the first in quality management.

Only by controlling the quality of raw materials in place can we ensure the subsequent normal production, and the sooner problems are found, the smaller the losses will be. Document the quality requirements of products provided by suppliers, form a quality agreement, improve and ensure the quality stability of incoming materials, reduce unnecessary waste and losses, and achieve the goal of * * * *. Thirdly, conduct regular and irregular quality feedback with suppliers, so that suppliers can have a clear understanding of the products they provide.

2. Strengthen inspection. In order to strengthen the inspection and do all-round inspection, it is necessary to consider increasing the number of personnel in the quality inspection department.

3. In order to carry out product inspection better, it is necessary to equip the quality inspection department with product inspection and testing places.

4. Equipped with testing tools used by quality inspection departments.

Third, the quality inspection department has the responsibility and obligation to ask the purchasing department, the design department, the production department and the planning department to cooperate and coordinate in order to better accomplish the quality inspection objectives.

In the new year, the quality inspection department will carry out quality work in all departments according to the new goals set by the company, improve the quality of quality management personnel, and immediately follow up new products and standards. In quality control, we should strengthen the analysis, research and planning of product inspection means and methods, and strengthen the statistics of quality objectives and the tracking of quality anomalies. Do a good job in 20xx quality management and strict quality control to ensure that the company's product quality meets customer needs.

Although some achievements have been made in the work plan 2 of the quality inspection department in xx, there are still many shortcomings to be improved. Looking forward to the work in xx years, I have the following thoughts on the New Year's work of Tianjin-Chengdu Road Interchange Project on the Outer Ring Road.

A, construction management

1. First of all, the technical quality department should strengthen the horizontal contact and communication with all departments and offices. No department can exist and operate independently, and all departments and offices should establish cooperative relations. Only through regular communication and mutual cooperation can all departments find problems and correct mistakes in time. This is also the key to the formulation, implementation and execution of process plan. At the same time, it is also necessary to clarify the division of responsibilities and rights of various departments, especially the details. Unnecessary troubles caused by unclear division of responsibilities between departments should be avoided.

2. On the other hand, all departments and offices should strengthen contact with the team, which is the person who manages the site. Therefore, it is particularly important for us to establish a good relationship with the team, which will greatly help improve the efficiency of the technical quality department in on-site construction quality control, and also help us to carry out our work with high quality and efficiency.

3, establish the responsibilities of various departments, clear to people. The purpose of defining job responsibilities is to clarify the division of labor and cooperation between members, so that the work of the department can be carried out efficiently and orderly.

4, should strengthen the familiar with the contents of the project contract, in the process of construction in a timely manner to statistics of quantities, for the record, make detailed records, keep the relevant text and video materials, for use in the final accounts of the project and claim. For subcontracted projects, the personnel of the project technical department should be more familiar with the contract, so as to clarify the relationship between the responsibilities, rights and interests of both parties. It is more conducive to the development of on-site project management and provides a strong guarantee for project quality and enterprise benefits.

Second, the technical quality

In daily technical work, our work generally focuses on three points: first, on-site quality control; The second is the test and inspection of raw materials, finished products and semi-finished products related to the project; The third is the collation of technical data.

1. In terms of on-site quality control, a full-time and part-time quality engineer system is implemented. The full-time quality controller will bring the old with the new, cultivate new people, and pay special attention to the on-site quality work to ensure that the progress and quality of each working procedure are under control.

2, should strengthen the management of the test work. First of all, it is necessary to ensure that the testers master the first-hand information on the use of raw materials on site. Test workers are required to go to the site every day to investigate the feeding and use of raw materials. According to the feeding situation and specification requirements, witness sampling is carried out reasonably, and the test cost is strictly controlled.

3. The compilation and arrangement of technical data is a very important work. In order to avoid the confusion of data, it will bring trouble to many aspects such as measurement and payment, data access and completion work. Data management personnel should strictly summarize management data, do a good job in data classification and filing, and prevent data management from being chaotic. In addition, data management personnel are required to be familiar with the construction site properly, which is also conducive to the compilation of technical data.

Third, process efficiency.

In the process of formulating technical scheme, several sets of alternative schemes should be worked out according to the cost required for construction and the operability of technical scheme, and then the scheme with the best comprehensive indexes such as cost and operability should be selected as the technical guidance for construction, so as to control the engineering cost in technical links and create benefits for enterprises.

Four. Job prospect

As a member of the Tianjin-Laiyuan Road Interchange Project of the Outer Ring Road, we should strengthen team spirit and twist into a rope in our future work. Focus on the interests of the project, as always, adhere to the rigorous and pragmatic style, constantly improve yourself, further solve and improve the quality, technology, construction and management problems in the construction, and make yourself by going up one flight of stairs.

The work plan of the quality inspection department is 3 xx, which is the first year after the star rating of our hotel. The new situation is inspiring, the new goals are inspiring, and the new work has a long way to go. After the five-star hotel, it has brought very good development opportunities to the hotel, but at the same time it has also brought great pressure to the hotel, and the biggest pressure is whether we can pass the "evaluation" of the five-star hotel by the guests and whether our service can really meet the five-star standard that the guests are satisfied with. This will be a crucial year for * * * hotels, and it will also be a crucial year for the hotel economy to reach a new level. Our quality inspection department should take this as the driving force, under the leadership of hotel leaders, concentrate on quality, seek development wholeheartedly, sum up last year's experience, comprehensively and systematically improve the training quality and quality management in the new year, so as to improve the overall service quality and service awareness of the hotel and become a real five-star hotel. Therefore, the overall work plan of * * * Quality Inspection Department is as follows:

First, training: how to become a real five-star hotel through the "evaluation" of five-star hotels by guests. Facing such pressure, how to solve these problems, hotel training is the first and most important.

1. Improve the training level: At present, the hotel's' training is satisfactory, and most of the training is aimed at some basic operations in hotel work, that is, training is carried out according to the operating documents or employee manuals of each position. Such training is very important and necessary, but as a five-star hotel, we can't be satisfied with providing such basic services for our guests. What we need is high quality and high standard service. This requires improving the training level on the basis of basic training. * * * The Quality Inspection Department mainly wants to improve the training level in two directions:

The first is consciousness. This consciousness is divided into two aspects:

1) is a sense of service,

2) It is collective consciousness.

These two pieces were lacking in previous training and need to be strengthened in 2006. The basis here is the feedback from guests, including comments, complaints, visits and quality inspection, which all reflect the lack of service awareness of our employees, which leads to improper service methods, so this is where we need to strengthen training this year. Secondly, in the usual observation of employees and conversation with former employees, I feel that employees have weak collective consciousness, poor team spirit and no sense of belonging to the hotel. This leads to irresponsible work, complaining about the hotel when encountering a little setback, leaving if you want, and so on. So this is also an aspect of strengthening training.

The second is the details. Although the details have been emphasized, there are few details in the training, let alone the work. What are the specific details? For example, a foreign training in a hotel, the waiter poured tea for the lecturer, and then it was over. Later, a supervisor went up to pour tea, poured the water and put the handle of the teacup in the direction of the lecturer. This is a small detail, but it reflects the level of service. This requires imparting these details to employees in training and conveying this awareness. !

2. Complete combination of training and quality inspection: it is very reasonable to combine training and quality inspection in one department. In several hotel trainings in 20XX years, the content of quality inspection was consciously integrated into the training, which received very good results. Let employees really feel what is happening around them and even what is happening to themselves, and the improvement effect is very good. Therefore, training is not isolated. Xx-year training should be further combined with quality inspection to develop some practical courses.

3. Improve the degree of specialization of departmental training: At present, departmental training is being done, but many of them are not professional enough. Some of them mix training with meetings, while others just read employee manuals or degree documents. This kind of training is not very effective. * * An important task of the annual quality inspection department is to assist all departments to improve the specialization of training. First of all, standardization in form, including training plan and summary, should be standardized. Secondly, training venues, using limited venues to build good training venues, rather than training in restaurants and offices. Thirdly, the trainers should be professionalized, and they should be trained, so as to assist the trainers to do a good job in departmental training.

Work Plan 4 of Quality Inspection Department has started a new year, hoping to make a breakthrough in quality inspection. The work plan is formulated as follows:

First, face up to their own quality inspection work.

Quality inspection is an important part of our work. The quantity and quality of the problems we find in our work will promote the development of the hotel to a certain extent, and it is also an evaluation of our work quality. So we should dare to find problems. Be strict with yourself and set an example; Treat colleagues equally, and then things will be wrong.

Second, learn to find problems.

A: It is certain that there are problems in the daily work of such a big hotel and so many employees, but whether the problems can be discovered by us depends on our work attitude and sense of responsibility. For example, if we go to visit the floor in a formal way, there will be no problem, but if we go there, we can find out what it should look like according to the hotel quality requirements, what is the situation now, and what are the shortcomings compared with the requirements. In addition, we need to increase the number of inspections.

B: Take an active part in customer service. We have corresponding working procedures for all customer service. If a service link is blocked, it means that there is a problem in this place.

C: expand the scope of inspection. The sentence "employees will definitely do the work of leadership inspection" tells us from the side that the quality of employees' work depends on the inspection scope of our quality inspectors. If we check everything, then I believe the quality of our employees' work will be improved. For example, we often check the telephone management system, so our employees will not use the hotel phone to make personal calls; We often check the reservation confirmation at the front desk, so the front desk staff will form the habit of reservation confirmation.

D: strengthen the inspection of backstage posts, such as: checking and tracking the medical records of the engineering department; Check the purchasing timeliness of the purchasing department; Health inspection in the backcourt area of the Security Department.

Third, pay attention to the ways and means of work.

Summing up last year's work, we found that sometimes when checking problems and communicating with departments, there will be a phenomenon of wrangling, and sometimes it also reflects the bad attitude of our quality inspectors. This requires us to keep good evidence and pay attention to the tone of speech. Shoot if you can, and record if you can't. When you encounter something you are not sure about, report it to the leader and let him decide. Pay attention to communication skills with employees, so that employees can realize their problems in time and correct them. In addition, it is necessary to strengthen the study of other post knowledge according to our own situation, and strive to solve all problems in time.

Four, resolutely implement the mandatory provisions of this department.

No rules, no Fiona Fang. Hard and fast rules are just a basic value for us, not the ultimate goal of our work.

Five, can combine the problems found in their own quality inspection, put forward rectification opinions.

If there are problems in our work, we will correct them, but we need to think about how to correct them well. I hope I can make more constructive suggestions in 20XX and make more contributions to the development of the hotel.

The work plan of the quality inspection department is based on two key points in the company's marketing plan for 5-20xx years, in order to ensure product quality. The Quality Inspection Department formulates the following work plan:

First, strengthen the inspection of raw materials in time: each batch of raw and auxiliary materials entering the factory should be inspected according to the inspection standards of raw materials, and the inspection records should be kept. After passing the inspection, the quality inspection department can only put it into storage if it shows it. Unqualified raw materials shall be filled in the Unqualified Notice and returned in time to avoid unqualified raw materials entering the factory.

Second, the finished product inspection: the finished product workshop arranges full-time quality inspectors to follow up the inspection and grade the inspection according to the standards and customer requirements. And make inspection records. The physical inspection of the coating workshop is carried out by the on-site quality inspector, and the products that meet the requirements are inspected in time, and the inspection results are provided to the workshop in time to avoid mass production of unqualified products. Semi-finished products workshop (non-woven fabric workshop) is run in the workshop by part-time quality inspector with the monitor according to the process requirements. Products that meet the requirements must meet the standards and be sent to the inspection room for inspection in time. Paying attention to the inspection results in time is conducive to the adjustment of products and preventing unqualified products from being transferred to the next process for production.

3. Revise and maintain the inspection equipment once a month.

Fourth, do a good job in providing samples of company salesmen and customers in time.

Verb (abbreviation for verb) makes a temporary work plan given by the company.