Traditional Culture Encyclopedia - Hotel franchise - Types and characteristics of hotel catering products
Types and characteristics of hotel catering products
1. Invisibility: Customer's satisfaction with products mainly comes from feeling, which is related to customer's experience and values. ?
2. Instantaneity or synchronization of production and consumption: the production of hotel products is carried out regularly according to the immediate needs of customers;
3. Non-storability: hotel facilities, space and environment cannot be stored or transported, and rooms and dishes that cannot be sold within a certain period of time.
The correlation is as follows
classify
Because people in different regions and cultures have different eating habits and tastes, catering enterprises around the world have diversified characteristics, which can be divided into the following categories:
Multifunctional catering; Flavor catering; A la carte (light meal) catering; Chinese catering; Western restaurant; Cafeteria; Fast food restaurant; Coffee shop.
The catering industry is mainly divided into five categories: tourist hotels, restaurants (Chinese food and western food), buffets and lunches, cold drinks and vendors. Specifically, it can be divided into three types: convenient mass catering market, high-grade catering market and atmosphere catering market.
The convenient mass catering market is mass consumption; There are many second-and third-tier cities in the high-end catering market, especially the third-tier cities; Ambient catering market is sandwiched between high-end and low-end, mainly some theme restaurants and ambience restaurants.
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