What should I prepare at the front desk of the newly opened hotel? The more detailed, the better. Thank you!

1. Equipment: desks and chairs, telephones, computers, printers, safes, house price cards, money counters, business card printers, scanners, message boards, monitoring equipment, etc.

2. Software category: hotel management system, cashier system, monitoring system, etc.

3. Office: pen and paper, registration form, room card cover, room card, etc.

4. Others: system, umbrella, guest book, universal charger, etc.

relevant information

Front desk reception is also called "administrative front desk", which corresponds to "administrative backstage" and belongs to the jurisdiction of the company's administrative department. It is one of the typical positions of modern enterprises, belongs to the facade of the company facing the outside of the company, represents the image of the company, and must have a good image and temperament. Because this position needs to be on duty and must not leave, there shall be at least 2 positions; Most enterprises usually provide regular internal adjustment according to the mobility of personnel.

Usually mainly responsible for customer visit registration, telephone transfer and other affairs, welcoming guests, judging guests' intentions, handling relevant procedures, answering phones and returning visits to frequently asked questions.