What is Zhihu Hotel most afraid of?

Health problems, service attitude problems, safety problems, price and cost performance problems.

1. Hygiene problem: The hygiene problem of the hotel is an important factor affecting the customer's stay experience. If someone broke the news in Zhihu that a hotel has serious hygiene problems, such as dirty sheets and towels and bad smell in the room, it will make other netizens have a negative impression on the hotel and affect the reputation and business of the hotel.

2. Service attitude: Hotel service attitude is an important factor affecting customer satisfaction. If someone breaks the news on Zhihu that a hotel has poor service attitude and poor service quality, it will make other netizens have a negative impression on this hotel and affect its reputation and business.

3. Safety: Hotel safety is an important issue related to the personal safety of customers. If someone breaks the news on Zhihu that a hotel has potential safety hazards, such as incomplete fire-fighting facilities and easily cracked door locks, it will make other netizens have a negative impression on this hotel and affect its reputation and business.

4. Grid and cost performance: The price and cost performance of a hotel are important factors that affect customers' choice. If someone broke the news on Zhihu that the price of a hotel was too high, or the service and facilities did not match the price, it would make other netizens have a negative impression on the hotel and affect its reputation and business.