Traditional Culture Encyclopedia - Hotel franchise - Oral communication (2 points) A customer is drinking beer in a bar. After drinking the second glass, he turned to the bar owner and asked, "How many barrels of beer can you sell a week?"
Small p
Oral communication (2 points) A customer is drinking beer in a bar. After drinking the second glass, he turned to the bar owner and asked, "How many barrels of beer can you sell a week?"
Small p
Small problem 1: Expose the boss's desire for more benefits (1)
Question 1: Ironically, the boss is short of weight and hurts customers.
Test analysis: Faced with the boss's "short weight and short weight", the customer did not directly raise it, but euphemistically said, "I'll try to make you sell 70 barrels a week", and the boss couldn't wait to find out how. Therefore, we can perceive the intelligence of customers. Clever lies in: (1) exposing the boss's greedy psychology, (2) gently criticizing the boss's bad behavior of cheating customers.
Comments: There are several points to pay attention to when answering communication questions. In situational dialogue, we should analyze the situation well, pay attention to the occasion of speaking, the identity of the speaker, the identity of the listener, and the relationship between the speaker and the listener. When expressing, we should pay attention to civilization and propriety, be concise, accurate and clear-cut, and some should show some literary talent. In other words, we should do four things: courtesy, reason, order and literary talent.
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