Traditional Culture Encyclopedia - Hotel franchise - Summary of the work of hotel food delivery staff

Summary of the work of hotel food delivery staff

In the process of delivering food, the food delivery staff should be light, fast and steady, do not argue with the guests, and do what they say. The following is a summary of the work of the hotel food delivery staff, welcome to refer to!

Summarizing students' social practice as food delivery staff is conducive to applying knowledge to practice and comprehensively improving their comprehensive quality and ability. Therefore, with the help of winter and summer vacations, the school provides a practical stage for students to seek development in practice, which is not enough for them to learn from each other and develop in an all-round way in the future. With the help of my classmates, I successfully found a job in social practice during the summer vacation. The location is Longyan City Hotel, mainly working as a food delivery clerk in the hotel.

On the day we arrived at the hotel, the hotel trained us and taught us how to work and what to pay attention to. At that time, our foreman explained a lot about our work. She stressed that we must concentrate on our work, be responsible for our guests and ourselves, especially when serving food, so as to avoid accidents and unnecessary losses. She told us a lot of past accidents, all of which were caused by not keeping a certain distance from the guests. She hopes that we should be especially careful not to have an accident at work, otherwise we will be busy in vain, because the hotel has relevant regulations, that is, if the accident is caused by employees themselves at work, employees should bear the liability for compensation. She said that she didn't want us to work hard because of carelessness and finally get paid, but she wanted us to come to work happily and go back to school happily. I keep in mind the foreman's words, and I will be careful in my future work, without any accidents, and always keep a high level of alertness and do my job well, so as not to ruin my hard-earned sweat. She spoke highly of our practical activities, praised us as rare good students, and warmly welcomed us to their company for the first time. Her words and expressions are kind and serious, and I sincerely admire her, and I will repay her concern for us with her work achievements.

After the training, we began to work the next day. Because it is summer vacation, the business of the restaurant is very prosperous, the guests are in an endless stream, and the hall and box are in the aisle.

There are guests everywhere, and the way to deliver food is blocked. Such a booming business really exhausted us, and our feet were numb at the end of the day. Even if you are tired for more than a month, you must be able to persist and never be a deserter. The foreman was considerate and asked us if we were tired. Then she comforted us and said that the adaptation period would be fine these days. She also said that it took her almost a month to get used to it when she was a vegetable delivery worker, but she believed that we would get used to it in less than a week. Finally, the foreman asked us to leave work half an hour early. In this way, we persisted for more than a week and gradually got used to it. We are familiar with the work and have become the new main force of the vegetable distribution department.

In this social practice for more than a month, I found that restaurants should be based on such a business philosophy: small profits but quick turnover. The dining environment of this restaurant is quite comfortable, but the price of the food it sells is comparable to that of the food stalls outside, and may even be more favorable, which is completely contrary to what I heard before about the high consumption and high profit of the hotel. This also invisibly adds a lot of work pressure to employees, leading to an increase in employee turnover rate. This restaurant serves lunch and dinner. Although this restaurant has many employees, its work efficiency is not very high. Some old employees are not as efficient as us during the holidays.

In this social practice, I have a profound and profound experience. He made me realize that it is not easy for workers to live at the bottom of the labor force. Not only are they very tired, but their wages are also quite low. For example, let's make an analogy! A bottle of good wine for a capable person is equivalent to a year's income for lower-level workers, sometimes more than one year, maybe two or three years. In this more than a month, I have thought about many problems. Sometimes I even ask myself why I drink high-end wine, and it's not me who enjoys high-end service. I also deeply know the reason, that is, my ability is not enough. I must study hard. Only by studying hard can I become a person, so that I don't have to work hard anymore. I set myself a lofty goal and told myself that I must go out of my own way and create my own glory. And I know I didn't

In order to drink high-grade wine and enjoy high-grade service, I have a higher ideal, that is, to improve family life first, then benefit the world and improve people's lives. To do this, we must do a good job now and work hard when we return to school. Every day, when I am working, I think a lot. I don't want to do this kind of work in the future. I don't want to be so tired. I am full of hope for my future. Engels said, "Labor creates man." After more than a month's practical work, I realized the true meaning of this sentence, because we will think more deeply in our work before we can understand what we want, what our abilities are and how we can get what we want. How beautiful the world is, if you want to live an easy life, you must work hard. God is fair to everyone. You may get nothing if you pay, but you will get nothing if you don't pay. So don't complain, the key lies in yourself.

This social practice has benefited me a lot. There is a saying that "practice is the only criterion for testing truth". Even if you learn well in school and don't practice in society, it is only pure theory, and there is a certain distance between theory and practice. Learning well does not necessarily mean doing well. There are many talented people in the world, but few people can show their talents. Talent can't be shown, just like boiling jiaozi in a teapot-it can't be poured out. This social practice has also taught me a lot about life. During my work, our foreman often told us: We all work to make money. Only when we are kind to others will others be kind to ourselves.